We're sorry a loyal Dawn fan like you, Kathy, had this experience. We hope you're feeling better. We always want you to be able to use our products with ease, so please be assured that a lot of thought went into the design of our Dawn Platinum Powerwash Dish Spray. It may help to squeeze the trigger harder and faster than usual. Your feedback is much appreciated, and we'll be sharing your thoughts with the rest of our team. We'd like to gather some more details for our Safety Team, so please give us a call at (800) 725-3296 when you have a chance.

We’re sorry you had this experience, since our Dawn Platinum Powerwash Dish Spray is formulated to deliver rapid cleaning power on even the toughest food messes. For heavily soiled dishes, we do recommend letting the suds sit for about 3-4 minutes before rinsing and wiping. As well, please be assured that a lot of thought goes into the design of each of our products. Your feedback is much appreciated, and we’ll be letting the rest of our team know how you feel about the sprayer. It may help to try squeezing the trigger a bit harder and faster than what you may be used to. We’re always here to help, so please feel free to give us a call at (800) 725-3296 if you have any questions for us.

Thank you for sharing your experience with Dawn Platinum Powerwash Dish Spray. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, so your experience isn't expected. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn Powerwash Dish Spray. We hope you'll give our Dawn Powerwash Dish Spray Free and Clear a try, as the fragrance is a pleasant light Pear scent, which may be the perfect choice for you, given your scent sensitivity. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We're sorry to hear that this has been your experience, Robyn, since our products go through many quality checks to ensure that you can use them with ease. Our Dawn Platinum Powerwash Dish Spray is designed to make cleaning your dishes faster and easier, and uses a pressurized trigger spray for semi-continuous delivery of high levels of cleaning ingredients in a foam form. It may help to squeeze the trigger a bit faster and harder than usual. As well, make sure to pull the trigger firmly and all the way for a full spray. We'd be happy to look into this further for you, so please give us a call at (800) 725-3296 when you have a chance.