We're sorry that a loyal Dawn fan like you had this experience, and we hope that you're feeling better. Safety is at the heart all of we do, so we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. As well, a lot of thought goes into their design to ensure that you can use them with ease. It may help to squeeze the trigger harder and faster than usual. Since our Dawn Platinum Powerwash Dish Spray is designed to power through even the toughest greasy messes, we'd be happy to share some tips so that you can enjoy the best results. We suggest making sure to only add water during rinsing. If water is added earlier, it'll dilute the cleaning power of the product. If you're washing heavily soiled dishes, try letting the spray suds sit for 3-4 minutes before wiping and rinsing. We hope this helps, and please give us a call at (800) 725-3296 if you'd like any further assistance.

We're very sorry that your shirt faded where you applied Dawn Powerwash Dish Spray, Ak87. Dawn Powerwash Dish Spray can be used to pretreat stains on laundry, however, we do recomment that you first perform a spot test with a small amount of Dawn/Gain Dish Spray in a small, inconspicuous area, such as an inside hem, to make sure that the material will not be damaged. We appreciate your reaching out, and will pass along your report to our Dawn Team. We'd like to gather more information to help you with this, and ask that you give our team a call at 1-800-725-3296 from 9AM — 6PM EST Monday – Friday.

We're sorry you don't like the Fresh Scent, Saldo. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.