After 1 yr, it leaks water from the back whenever I am using it to mop my wood floor. I have tried to tighten the cap of the water bottle. I also check if there is leakage around the bottle. None of those problems happen. It only leaks when I use it to mop.

I purchased this after looking at a lot of reviews online. My Shark steam mop had died and it was between this and another Shark. I like this one better than my old Shark. I got a steam mop (my old Shark) after trying MANY different floor cleaning solutions on my wood floors and being dissatisfied with the streaks they left. So when my old one died, I knew I wanted to replace it. It makes cleaning up pet paw prints so much easier! I got some extra mop heads so if one gets too dirty, I can just swap it out and keep going. Just make sure that you don't let it stay in one place on more sensitive materials like engineered wood floors because the steam could ruin them. The quick pass with the steam mop hasn't hurt mine at all. I even use it on the floor of my walk-in shower to non-chemically kill bacteria while I am at it (though I know that some bacteria aren't killed by the brief exposure to steam). This little machine makes it so much easier to keep my beautiful floors looking great! I will never go without a steam mop again!

[This review was collected as part of a promotion.] Got this for Christmas and it has made me want to clean my floors. Goodbye mop, hello Bissell Steam mop!! I love this product. Reusable and easy to attach cloth mop head and adjustable steam settings based on condition of floor. Def recommend to anyone who hates mopping!

I received my product a little while ago, just never took the time to leave a review. Reading over a few of the ones listed I thought I'd put in mine so it may help out someone else. I had a Eureka Floor Steamer and it was pretty good -- took off the grime and such, then I got a shark floor steam (free w/a purchase# -- the Shark replaced the Eureka #yes really# it seemed to give off a better steam -- and it was lighter too --- WELL THEN...I saw the PowerFresh 1940 - compared it to the two I already had and was won over. Now the PowerFresh has replaced the Eureka and the Shark. I love this little machine. While the earlier two I had got the job started on my 15+ year old vinyl floor -- the PowerFresh came in and finished the job. Its lightweight and has 3 settings #which neither of my other machines had# The area it covers is wider and the pads #if you put them on correctly (start from the square end and pull to the rounded end -- tuck in the corners# stay put very nicely. I love the 3 steam settings -- on the old floors that highest level is the best for cutting through the buildup that occurs when floors have lost their protective layer #for lack of a better term#. I used the PowerFresh to clean the floor and then mopped with a refinisher product -- then two days later did a light PowerFresh mop over the floor again...when folks come over they ask WHEN DID YOU GET A NEW FLOOR? How about that...after 15+ years the old floor is getting compliments. It was a combination of the two products but the PowerFresh got the buildup and my floor looks great -- The only thing folks have to be careful not to go over the floor too many times when the steamer is on high -- your pad will get very wet and the floor will then be very wet...if the floor is extremely dirty you may need to do this #just be aware of the water -- the machine is not broken). I don't recommend using the steamer on high on NON sealed wood floors because of the possibility of the water...I also would be cautious of using it on even SEALED wood floors on high! If you're mindful of the temperature and only go over a few times it should work out just fine. MY ONLY CON: I wish these mops had ON/OFF switches -- the machine makes noises when the water tank is empty...then you have to pull the plug to have it go off. An on/off switch would be a great idea for ANY of these types of machines. I also recommend the Bissell Spot Clean 5207 - it wouldn't come up in the recommendation list. This little guy does a great job for quick messes. Its small and compact too!

[This review was collected as part of a promotion.] Tile flooring I've had this product for seven years and it works perfectly just like it did on day one. I put distilled water in it as that is when it calls for. Maybe that's why it's lasted so long. I love it.

So simple to use it is a pleasure to steam mop tile and vinyl floors (and it does a great job on the tile counter tops in the kitchen and bathrooms, too)! Quick and very effective cleaning results are a vast improvement over the "old way" (hot water and a mop). Twice a week cleaning carries away all the dirt tracking from two large dogs, one old messy cat, and two adult gardeners not known for removing shoes at the door consistently. Liked it so much I bought one for my daughter who also gave me a rave review. Very easy to assemble. Bought an extra set of pads and use distilled water. Glad I spent a little extra $ to get this particular steam mop--worth the investment for this great product.

Bought this yesterday and used it on the hardwood floors. I clean my floors weekly but was shocked at how dirty the pad was after one cleaning with this Bissell. I had another steam cleaner that cost more and was much less effective. It also broke after 2 years. This Bissell is much better on several levels..I was able to clean 900 sq feet of hardwood without refilling the cup and the cord is very long. Only drawbacks are that the cup is a little awkward to remove and the pads do not wash well. Mine looks almost as dirty after being washed as it did before. Just minor issues but nothing to deter my happiness with this product. This cleaner is a definite keeper!

I have both the 1940 steamer and then went back and bought the CrossWave. I am not normally impressed but you have won me over on these products. The only thing I would like to see changed is an adapter and a pad for the steamer than you sit it on rather than have to fit the pad around the bottom of the machine,,, both these products are stellar, the pad is my only gripe! I wish so much that I had bought a bissell vacuum last time. Can't wait for a chance to win one sometime since hubbie is going to throw a fit if I buy another vacuum HA... thanks for 2 great products!

This is thee best (and only) way to mop hardwood floors... it's pretty amazing!!! I also love the fact that it dries in minutes and it also doesn't cause a buildup of floor cleaning products since it uses distilled water only (in fact - it is already removing removing previous build ups in just 1-2 uses)! My son also has wood laminated floors and his floors don't show streaks anymore now that he mops with this same steamer. Am also going to buy another one for our camp to use on Vinyl floors!

I absolutely love my Bissel power fresh steamer. It is so easy to use. I bought mine when we moved into our new house cause it has all wooden floors, tile, etc, and it does wonders!!!! Everytime i use it my floors look brand new and those disc scents are....AMAZING!!! I will definently buy more of these and recommend it to friends, neighbors, family,etc!!! Thanks for my Bissel!!!!