Hey there. That’s definitely not the experience anyone hopes for, especially as an LG fan. We'd love to take the time to learn more about what you've been through in order to find the best solution and explore possible service options. Send us a private message on social media @LGUSSupport hopefully, a resolution comes your way soon! ^ Diego

Hey there. Thanks for your feedback! We're so glad you received the high-tech LG All-in-One Washer Combo as a gift. With its all-in-one convenience, laundry will be easier than ever! For more feedback or questions, private message us on social media @LGUSSupport. Enjoy your new wash combo! 💜🧺 ^David #LifeisGood

Hey there! We appreciate you sharing this with us. We want you to be able to set the tone for a great day, because nothing is like slipping into freshly laundered clothes, especially when you can breeze through the cycle in a flash! We have this helpful guide that'll provide you with approximate times for the desired cycles here: http://spr.ly/6421STFId. If your cycle is longer than usual, please private message us on social media @LGUSSupport with your contact information. We'll be happy to help! ^Joslyn

Hi, Grayson. Thanks for sharing your experience with us. It’s wonderful to hear that your LG WashCombo (WM6998HBA) model has been making you so happy after a month of use. This model’s convenience and performance truly stand out in everyday laundry. For more details about the product, visit https://www.lg.com/us/washers-dryers/lg-wm6998hba. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy