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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
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Showing 741-750 of 840 reviews
Jan 27, 2025
Old3folks
2 out of 5 stars review

Never will be a recommendation

wrinkly clothes, any trash in your clothes is deposits around the gasket and pet hair is just up to you white clothes. Very disappointing

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG Digital Care Team

Hey there! Let's help you make the most of your LG washer/dryer combo so everything can be fully dried the way it should be. We'd be happy to provide you with this link (https://tinyurl.com/25slu2wm) as well as this YouTube video (https://www.youtube.com/watch?v=P_VUFyoMCRU) to help improve the drying performance of your combo unit. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting tips you've tried, and we'll be ready to help you further! *Josh

Sep 29, 2024
Portland23
4 out of 5 stars review

Combo washer dryer.

We bought the LG combo washer dryer, and we have loved it. It is able to do our laundry and we are more efficient than with separate units.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
Dec 5, 2024
pica57
5 out of 5 stars review

Really great features

[This review was collected as part of a promotion.] Since delivery 2 weeks ago, we have washed/dried several loads. We have had no issues. Love it.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG Digital Care Team

Hi Pica, thank you for sharing your experience with the LG WashCombo™ All‑in‑One 5.0 cu. ft. Mega Capacity Washer/Dryer, model WM6998HBA. It’s great to hear that everything has been running smoothly since delivery and that you’re already enjoying the features and convenience of the all‑in‑one design. Loving it right from the start is exactly what we hope for. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Dec 8, 2024
ConnieT
5 out of 5 stars review

Love combo washer/dryer

I love the machine except for one thing I have to remove six screws in order to clean the filter out.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG Digital Care Team

Hi Connie, we appreciate you sharing your experience with the LG WashCombo™ All‑in‑One 5.0 cu. ft. Ventless Washer/Dryer Combo with Inverter HeatPump™ Technology, model WM6998HBA. It’s great to hear you’re enjoying the unit overall. For the filter, you can reduce how often you need to remove the panel by running the built‑in Tub Clean cycle regularly, which helps keep lint buildup lower between manual cleanings. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Jul 10, 2024
Mom82
4 out of 5 stars review

Great space saver

Combo wash/dryer is a great space saver and convenient. It does seem to take clothes longer to dry.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
Dec 16, 2024
D50000
3 out of 5 stars review

not to sure yet

[This review was collected as part of a promotion.] takes a very long time to dry and we have to manually turn it off- other wise it keeps going

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG Social

Thank you for your feedback! We're glad you reached out, and we understand how important it is to have your dryer working efficiently. To help resolve the issue, we invite you to check out our troubleshooting guide here: https://tinyurl.com/279dttnu, which includes tips on common causes and solutions for drying performance. If you need further assistance, feel free to send us a private message on social media @LGUSSupport with your contact details, model number, and any troubleshooting steps you’ve tried. We’re here to help and are committed to ensuring your dryer performs as expected. Thank you for your patience, and we look forward to helping you! 😊 ^Anthony

Nov 3, 2024
Stefstroh
1 out of 5 stars review

Don’t waste your money

[This review was collected as part of a promotion.] Absolute nightmare. Do not recommend. Want to return it but won’t get an answer. Garbage

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG Digital Care Team

Hey there! We want to help turn your washer/dryer combo unit from a nightmare to a dream come true. So we can look into this further with you, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your unit. We're here, and we're ready to help! *Josh

Oct 7, 2024
Anonymous
5 out of 5 stars review

Absolutely love this unit.

[This review was collected as part of a promotion.] Performs better than we anticipated!!! It’s great!

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG

Hello, Brad! We appreciate you sharing your experience with your LG Washer Dryer Combo. It’s great hearing that it’s performing even better than expected — that kind of standout efficiency is exactly what we aim to deliver, and we’re glad this LG unit is bringing that extra level of convenience to your home! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jul 16, 2024
RichP1492
1 out of 5 stars review

Run-around on repairs

[This review was collected as part of a promotion.] Purchased this product for the time savings, lasted about 3 days and then the problems began.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG

Hi there. Thank you for reaching us. We're really sorry to hear that your new LG WM6998HBA Washing Machine is having problems just days after you bought it. We can imagine how frustrating it must be to have issues with something that was supposed to make your life easier. First of all, We want to say that I understand your disappointment. You expected this washing machine to save you time and make laundry easier, but instead, it's causing you more stress. We know that 3 days is a very short time for any appliance to stop working, and we want to do better. As a representative of LG, We're here to help fix this issue and make sure you get the reliable performance you deserve from our products. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Jan 2, 2025
cjcow
5 out of 5 stars review

User friendly, does the job

[This review was collected as part of a promotion.] I’ve had it for about 3 weeks. It works exactly as it should. Wash, dry, repeat

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG Digital Care Team

Hey there! Nothing makes wash, dry, repeat easier than using your LG washer/dryer combo. Laundry day can be even easier with an LG Sidekick Pedestal washer, and our Better Life Pro Specialist teams can help set you up with one and even offer you a discount. All you need to do is follow this link (https://www.lg.com/us/chat-support-live-agent), and our teams will help you out. If you ever need help with your combo unit in the future, we're just a private message away on social media at @LGUSSupport! *Josh