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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
3.9 out of 5 stars
stars
878 ratings878 reviews
  1. 5 stars60% (529)
  2. 4 stars14% (119)
  3. 3 stars5% (42)
  4. 2 stars4% (33)
  5. 1 star18% (155)
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Showing 741-750 of 878 reviews
Mar 6, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Saves you time !

I love this washer/dryer combo. It’s perfect for the limited space in my home and saves me time by drying without having to move the clothes. I also enjoy all the features available with the app. I would recommend it to anyone!

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Who knew laundry could be done so easily now with the LG washer/dryer combo unit, right Angelica? We love to hear how much you've been enjoying it, especially when it's paired with the ThinQ app!😁 *Josh

Dec 21, 2024
Reviewer name: Retta15
3 out of 5 stars
3 out of 5 stars review

Poor/ok features

When I first got my washer dryer combo it worked good then it started to not dry my clothes the right way it would take over 24 hours to dry, now that I have a new filter it seems to work a lot better then it has in the last three to four months.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hey there Retta! Thank you for sharing your experience with us about your LG washer/dryer combo unit. We always want you to have a quick laundry experience whenever you're using your laundry appliances, and we're happy to hear that replacing the filter was able to help make that happen. In the meantime, we'd be happy to provide you with this YouTube video (https://www.youtube.com/watch?v=kJRxnSzQA6k), which offers tips to maintain your filters, which can help your drying time. If you need additional help in the future, feel free to reach out to us on social media at @LGUSSupport, and we'll be ready to help! *Josh

Nov 6, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

I would strongly recommend this unit

[This review was collected as part of a promotion.] Great unit!!!!! I was able to remodel our Laundry Room and gain additional space. Love the electronic features too👍

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG

Hi, there. We appreciate you taking a moment to share your experience. It’s great to hear that your LG WashCombo (WM6998HBA) model has already made such a positive impact on your laundry space. Being able to remodel your laundry room and gain extra space is a huge win, and this all‑in‑one unit is designed exactly for that kind of flexibility. Hearing that you’re enjoying the electronic features too is the icing on the cake — it’s a smart machine that really shines once you start using it day to day. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Mar 2, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great product

Great product ! Great service for the installment the people were really nice , the product is amazing now I get the luxury of being able to wash and dry all while being able to monitor it on my phone !

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hey there Hector! Nothing beats having an all-in-one LG washer/dryer combo unit in your home, which you can easily control from your phone. Feel free to reach out to us on social media at @LGUSSupport if you ever need help with your unit in the future! *Josh

Oct 7, 2024
Reviewer name: Mack 12
4 out of 5 stars
4 out of 5 stars review

like the all in one

[This review was collected as part of a promotion.] I bought this in April 2024. This unit is real easy to use as it functions are in one unit. you have be careful not to overload during washing cycle as the items do not dry completely

Review from lg.com
Helpful?656FAJGUECN613610468109
Mar 18, 2025
Reviewer name: Vikki B
5 out of 5 stars
5 out of 5 stars review

Great color ! Super innovative !

I can't wait to use my all-in-one combo! I purchased the Graphite Steel, and it’s the perfect color. I absolutely love the black accents, it gives such a sleek and modern look. Excited to put it to use!

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hey Vikki. Congrats on your new LG All-in-One WashCombo! 🎉 The Graphite Steel finish with black accents adds a sleek, modern touch that looks great in any space. With its smart features and space-saving design, you’re in for a laundry upgrade. Enjoy the convenience and efficiency—it’s ready to make laundry day easier! For more feedback or questions, private message us on social media @LGUSSupport . Thanks for choosing LG to be part of your home! 🧺 ^David

Mar 6, 2025
Reviewer name: Austinfritts1
5 out of 5 stars
5 out of 5 stars review

The best washer/dryer I’ve owned

Great Product!! The all in one Wash and dry makes my life so much easier and quicker. I’ve been able to get in double the amount of loads in half the amount of time that my last washer and dryer took.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hey there. That’s amazing to hear! Having an all-in-one washer and dryer that saves time and makes laundry easier is a game changer. Sounds like you’ve found the perfect setup for a more efficient routine! ^ Diego

Jan 12, 2025
Reviewer name: BD64
5 out of 5 stars
5 out of 5 stars review

Outstanding machine!

[This review was collected as part of a promotion.] There is so much this machine can do that I am still learning. So far it is far exceeding my expectations. We have yet to try many of the settings but that is because it does so much.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hey there! Thanks a ton for sharing your review with us! We’re super excited to hear you’re having a blast exploring everything so far. At LG, we’re all about making your experience fun and totally next-level, and it’s great to know we’re hitting the mark. We're always here throughout the lifetime of your LG washcombo, so don’t hesitate to reach out on social media @LGUSSupport. Make sure to register your product and download the ThinQ app for even more amazing benefits here: https://www.lg.com/us/lg-thinq. Keep enjoying the journey with LG—we’ve got your back! ^Joslyn

Oct 14, 2024
Reviewer name: lulu d
5 out of 5 stars
5 out of 5 stars review

Great Great features.Easy to use.

I got my washer-dryer in August of this year .It's the best washer ever .It does everything but fold the clothes .I love this washer-dryer .It washes the great and dries them good.I have no word to say how great it is.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hello there, thank you for taking the time to share your thoughts about your LG WashCombo All‑in‑One 5.0 cu ft Ventless Washer/Dryer, model WM6998HBA. It’s wonderful to hear how much you’re enjoying it. When a machine handles so many steps on its own and delivers the kind of results you’re seeing, laundry really does become a whole lot easier. Your enthusiasm says everything about how well it’s working for you. If you ever need support, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood

Jun 10, 2024
Reviewer name: Badd1
3 out of 5 stars
3 out of 5 stars review

Was looking forward to this purchase for a year

I am very disappointed in my all in one that is not 2 months old - a regular size load of clothes takes 12 hours to complete and small loads are very small but wash and dry in 4 hours - very big disappointment!

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Social Media

Thank you for bringing this issue to our attention. We understand your frustration with the extended cycle times and inefficient drying performance of your new LG all-in-one washer and dryer. This is certainly not the experience we want you to have with our premium appliances. At LG, we take great pride in delivering innovative and reliable products that make life more convenient for our customers. Clearly, there seems to be a problem with your unit that needs to be addressed promptly. Please know that your satisfaction is our top priority. We want to ensure you receive the exceptional performance you expect from an LG appliance. To better assist you, we kindly request that you send us a private message on Facebook or Twitter. Once we receive your message, a dedicated case manager will be assigned to work closely with you, gather more details about your situation, and find a resolution that meets your satisfaction. We appreciate your patience and understanding as we work to resolve this matter. Our team is committed to providing you with a seamless experience and ensuring you can enjoy the full benefits of your LG appliance. Thank you for choosing LG, and we look forward to hearing from you soon.