Hey there! We want laundry day to be as smooth as possible for you. With so many settings, it can take a bit of getting used to, but we’re here to help you feel comfortable with your new washer. Let’s look at the softener settings to make sure everything is set up right and make selecting cycles easier for you. Send us a private message on social media @LGUSSupport—we’d be glad to provide tips and walk you through each step! ^ Diego

Hi there, thank you for sharing your experience with the WM6998HBA. It’s great to hear the all‑in‑one design has been such a good fit for your home — the space savings and one‑step wash‑to‑dry cycle are big advantages for smaller families. We’re glad it’s cleaning and drying so well for you. If you ever want help exploring additional features or settings, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team – Rich

Hey there. Congrats on your new LG All-in-One WashCombo! The ultimate set-it-and-forget-it convenience, perfect for saving space while keeping laundry simple. It's great to hear it's been a seamless addition to your home! For more feedback or questions, private message us on social media @LGUSSupport . Thanks for choosing LG to be part of your home! ^David

Hey there! With AI-powered features and a generous, roomy drum, the LG washer/dryer combo makes laundry easier and more efficient. If you ever need support, just reach out to us on social media at @LGUSSupport. We’ve got you covered! *Josh

Hey there. Love to hear it! A space-saving powerhouse that keeps laundry simple is a win in our book. 🙌 Wishing you many years of effortless washing and drying! “If you ever want to let us know how things are going in the future, or just want to chat, you can reach us @LGUSSupport on Social Media. #LifeisGood ^ Diego

Hey! Thanks for sharing your feedback about your washer/dryer combo. It's super important to stay on top of appliance maintenance, and we want to make sure you feel at ease cleaning your filters. Check out this awesome video tutorial that will guide you through the process step by step: http://spr.ly/6423UD5wf. If you've got any questions or need help, feel free to hit us up on social media at @LGUSSupport. We're here for you! ~ Ivy

Hi, there. Thank you for taking the time to share your experience with the LG Wash Combo (WM6998HVA) model. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. In the meantime, for help and tips, please check the inlet valves and water hoses, and lastly, clean the drain filter. For more information, you may visit https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying--1337696273691. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy

Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing issues with your LG WM6998HBA washing machine. I can imagine how frustrating it must be to wait too long for a cycle to complete, and especially worrying about the impact on your electric bill. First and foremost, I want to acknowledge your concerns and assure you that we take them seriously. It's unacceptable that the machine didn't stop running and caused your bill to increase unexpectedly. I'm going to escalate this issue to our technical team to investigate and address the problem. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hello there, thank you for taking the time to share your thoughts about your LG WashCombo All‑in‑One 5.0 cu ft Ventless Washer/Dryer, model WM6998HBA. It’s wonderful to hear how much you’re enjoying it. When a machine handles so many steps on its own and delivers the kind of results you’re seeing, laundry really does become a whole lot easier. Your enthusiasm says everything about how well it’s working for you. If you ever need support, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood