Hello! We appreciate you sharing your experience with your LG Washer Dryer Combo, and it’s great to hear how well things have been going since receiving the replacement. It’s wonderful knowing the new unit has been performing the way you hoped, and that the free filter replacement added an extra bit of convenience along the way. We’re glad it’s been a smooth and satisfying upgrade for your home! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi, there. Thanks for sharing your experience. It’s wonderful to hear how happy you are with your LG Wash Combo (WM6998HBA) model. Being able to wash and dry in the same machine — and do quick washes or dry anything you need — really makes laundry so much easier. It sounds like it’s been the perfect fit for your home, especially since you’ve only had it for two weeks and it’s already impressing you with how well it works. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hey there Hector! Nothing beats having an all-in-one LG washer/dryer combo unit in your home, which you can easily control from your phone. Feel free to reach out to us on social media at @LGUSSupport if you ever need help with your unit in the future! *Josh

Hey Rob! Thank you for bringing this to our attention. We want you to be able to enjoy the blissful warmth of your clothes after a full cycle with your LG washcombo because it brings a dash of joy to your laundry day! We recommend cleaning the drain filter and checking the inlet valves and water hoses for the best drying performance. You can check out this link here: http://spr.ly/6425sJjEW. If these steps do not work, please private message us with your contact information. We'll be more than happy to look into it together with you! ^Joslyn

We’re glad to hear that your installation experience was smooth and that your new LG WashCombo is checking all the right boxes for your home, Louie! ✨ To make laundry even more seamless, be sure to check out the LG ThinQ app—it lets you monitor your cycles, download specialized wash programs, and even get maintenance alerts to keep your machine running at its best. Learn more here: https://spr.ly/6426Lft8p. Be sure to reach out to us on social media @LGUSSupport if you ever need help or just want to share more about your experience. Happy washing! 🧺💙 *Joseph

Thank you for bringing this issue to our attention. We understand your frustration with the extended cycle times and inefficient drying performance of your new LG all-in-one washer and dryer. This is certainly not the experience we want you to have with our premium appliances. At LG, we take great pride in delivering innovative and reliable products that make life more convenient for our customers. Clearly, there seems to be a problem with your unit that needs to be addressed promptly. Please know that your satisfaction is our top priority. We want to ensure you receive the exceptional performance you expect from an LG appliance. To better assist you, we kindly request that you send us a private message on Facebook or Twitter. Once we receive your message, a dedicated case manager will be assigned to work closely with you, gather more details about your situation, and find a resolution that meets your satisfaction. We appreciate your patience and understanding as we work to resolve this matter. Our team is committed to providing you with a seamless experience and ensuring you can enjoy the full benefits of your LG appliance. Thank you for choosing LG, and we look forward to hearing from you soon.

Hey there! We want laundry day to be as smooth as possible for you. With so many settings, it can take a bit of getting used to, but we’re here to help you feel comfortable with your new washer. Let’s look at the softener settings to make sure everything is set up right and make selecting cycles easier for you. Send us a private message on social media @LGUSSupport—we’d be glad to provide tips and walk you through each step! ^ Diego

Hey Carol! Thanks for sharing your experience with us! The LG wash combo offers a wonderful sense of laundry freedom. With no load transfers needed and extra space in your home, it's a win! Check out our helpful how-to video here: http://spr.ly/6427qJxM3. If you have questions or need assistance, contact us on social media @LGUSSupport. We're here to help at any time! ^Joslyn