I was curious about this pillow after reading the reviews. It is small, and it hurt it to be a little thicker because it can be compressed easily, it's soft. But it did help my neck. Maybe I was given one (i picked up) that had already been returned and this is what they are like after being broke-in. I'm going to have one shipped and see if it's any firmer. But I'm happy that it helped.

This pillow gave me a crick in my neck. The pillow was also too hard.

This pillow is so comfortable. You just sink into it and I’ve been getting so much better sleep.

Smells so bad can't fall asleep. Disappointing.

This pillow is as hard as a rock and has a chemical smell.

Very comfy, not too soft not too hard and always cool

Great thickness and neck support. I do not find the "cooling" feature to work very well.

Excellent pillow for sleeping. Soft yet firm, holds its shape nicely.

not what i was looking for, too firm

Pillow was way too firm for my liking. Do like the removable cover, that's a great plus.