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Customer reviews for Samsung Top Control Dishwasher with AutoRelease Dry for
Samsung Top Control Dishwasher with AutoRelease Dry
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4.4 out of 5 stars
stars
567 ratings567 reviews
  1. 5 stars73% (414)
  2. 4 stars15% (83)
  3. 3 stars3% (19)
  4. 2 stars2% (12)
  5. 1 star7% (39)

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Showing 561-567 of 567 reviews
Nov 7, 2024
Reviewer name: TTBoy11
5 out of 5 stars
5 out of 5 stars review

Excellent performance

Install was as expected, surprisingly quite, excellent performance

Review from Samsung Canada
Helpful?2IGOB0HZ42P413610068491
Dec 31, 2023
Reviewer name: Sam's
5 out of 5 stars
5 out of 5 stars review

Quite and fast

Quite dishwasher and can clean the load in 60 minutes.

Review from Samsung Canada
Helpful?2IGOB0HZ42P413610068491
reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

May 13, 2025
Reviewer name: Jimpem
1 out of 5 stars
1 out of 5 stars review

Would not buy

Does not have dry cycle. After half hour of auto door opening, dishes still dripping wet

Review from Samsung US
Helpful?2IGOB0HZ42P413610068491
reply from Samsung Care

Hi Jimpem, It’s definitely not ideal when the cycle finishes and you’re left waiting even longer for everything to dry. Let us help you. I have shared the model's user manual link below. Please turn to page 49 for steps to take to help with your drying experience with the dishwasher. Turn to page 28 for details related to the Sanitize option, which is recommended for better drying performance. https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149157469 to help our team pull up your information. Leo

Sep 30, 2024
Reviewer name: kanderip
5 out of 5 stars
5 out of 5 stars review

Very quite and efficiant

Very quite and super durability. And cleans dishesh with strome was is the one i like most.

Review from Samsung US
Helpful?2IGOB0HZ42P413610068491
May 12, 2025
Reviewer name: unhappy
1 out of 5 stars
1 out of 5 stars review

terrible

Breaks down every couple of months. It gets very tiring.

Review from Samsung US
Helpful?2IGOB0HZ42P413610068491
reply from Samsung Care

Hello, We want to inquire more about what transpires with the dishwasher and would like to assist as soon as possible. We suggest contacting our Support Team via the link below to speak with a live representative for further assistance with the unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Dec 29, 2024
Reviewer name: Harpreet47856
5 out of 5 stars
5 out of 5 stars review

Great Quality Product

Samsung smart dishwasher is very effective in cleaning dishes .I recommend for every household

Review from Samsung Canada
Helpful?2IGOB0HZ42P413610068491
Feb 5, 2024
Reviewer name: Len1
1 out of 5 stars
1 out of 5 stars review

Horrible drying disheall dishes come put wet

I bought this dishwasher 3weeks ago and am very disappointed It doesn't dry dishes.

Review from Samsung US
Helpful?2IGOB0HZ42P413610068491
reply from SEA Care

Hi Len1, We know how disappointed you are with your dishwasher. We're here to help. We recommend consulting the resources listed below for help with your dishwasher not drying your dishes. Please check the hyperlinks for more information. Samsung dishwashers do not dry dishes. https://www.samsung.com/us/support/troubleshooting/TSG01001910/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146822253) to help our team pull up your information when you message us. Thank you. -Kimberly