I installed my bed which was fairly easier that most other beds and didn't take long at all to set up. Assembly was even easier to follow. Instructions for the remote do not fully explain what the functions are: like the ZG button, haven't discovered what it does yet and the pamphlet does not say either. You can't play with the remoter too often though, it says it will reset on you. I know I don't want get caught in between the bed if decides to fold up on me while in it. LOL :)

Lots of choices on the remote to get into the most comfortable position possible. We wanted the bed frame to be as low as possible...so the fact that the frame has several height adjustments is great. The USB ports are also handy.We got a split king with different mattresses for me and my husband. Mine is a little too firm - giving me some back trouble - so I'm about to find out how good the return/exchange process is.

We received the adjustable bed and the 3D Matrix mattress. We had paid for white glove and they delivered the adjustable bed that had bad screw holes so the middle leg was sideways and others had to be put in different holes. The mattress was low on one side. I emailed, called and chatted. The only one that I could talk to was the chat and they did not get anything done. After weeks they sent me a leg not the frame that I told them and the installer put on the paper what was wrong. The mattress I took a lot of pictures and they just said that’s normal so if you don’t have a headboard to hold your pillow it will fall off. You have a 120 days to change your mind but if they won’t take it back or make a quality product what good does that do. The excuse I got when I asked why they don’t get back to me was they are busy and that is claims so if your making so many bad products so your busy. The only good thing I can say is I really like the mattress except for the pillows falling off.

I have to sleep at an angle and this bed makes it easy and kind on my low back. I can adjust the angle to keep the pressure of sleeping at one angle continually from causing issues in my hip and back. The mattress is supportive and soft, making it easy on my loose joints. I have yet to hurt something in my sleep or getting in/out of bed.

I ordered the Luxe combo with the king size mattress and adjustable base. Shipping was fast but Fed-Ex was screwy. Assembly was easy and it was fast to get it all together. I’ve had chronic back pain for several years. I was shocked to see the pain go away IMMEDIATELY as soon as I laid on this mattress. We’ve had the bed for a little over a month now and it is hands down the best bed I’ve ever owned. I’ve had 0 back pain and I can’t tell you how much I appreciate that. I was in a car wreck in late October and got a broken leg and numerous cracked ribs for my efforts. This bed has been a Godsend because with these ribs it’s hard to get up and down. The adjustable base helps me get in and out with ease. Thank you GhostBed!

Love the comfort of our new bed & adjustable frame! My only disappointments are that we have trouble with the sheets staying on the corners & it's very difficult to sit on the edge of the bed due to soft edges....I keep slipping off! Wish I had more room in the bedroom to put a chair!

I bought this bed without having seen it before or tried one. I researched all all the beds on line to find one that fit my size, my sleeping habits and I LOVE my new Bed! the coils and foam combination made the best combination for me - support but comfort to my shoulders and hips. I'm surprised at how much I like the ability to raise the head and feet... I sleep longer. The massage part just shakes the bed. Like putting a quarter in the beds you see on TV. I like all the features - phone charge ports and lights.

I give it a 4.5 actually. The box was pretty beat up when it arrived but I opened it and everything seemed in order. I did have to screw in a couple of screws that had come out. That aside, there are more great things about the bed. I love how simple the bed is to get set up, the mattress is comfortable, it looks nice, it does not make much noise, the features of the lights and massage, the easy to use remote all make for a wonderful product for a good value.

I'm very happy with the adjustable base and mattress. Very different from my old worn out mattress, now I sleep on the bed, not "in the bed" and no more joint aches waking me up in the middle of the night. At first I thought I might have made a mistake not ordering the softer Luxe, but I'm happy with the Classic.

So far the mattresses are ok. Not as firm as we would have liked but they are suitable for now. Unfortunately they tend to split apart leaving a gap in the middle. The head board was difficult to attach needing some modifications but nothing I couldn’t figure out. The remotes are ok but we had to attach tape to them inorder to tell them apart.