[This review was collected as part of a promotion.] I spent the extra for the NATURAL Ghost bed, so I was so disappointed when the mattress had a strong chemical smell. I have had it for 4 weeks now, and the smell is still not gone. We aired it out, then every couple days I strip the bed, open the windows and try to air it out. I sleep with a very thick comforter next to the mattress, covered by a thick mattress pad to try to keep the smell away from me while I sleep. If it was going to have these fumes anyway, I wish I would have gone with a regular ghost bed. This one bunches badly when you have the head raised. The bed was advertised to arrive in 2-5 days, but it took 15 days. I thought I was getting 2 free ghost pillows, but none were included. My daughter has a Ghost Bed that she loves, so I was pretty surprised with all these issues.

The vibration feature is best if you are laying on the left side of the bed. If your laying on the right of the bed it is very light because the motor is only on the left. The people at ghostbed didn't even know this. They gave me the number to the manufacturer of the bed and they let me know it is designed that way. Terrible feature if 2 people are sharing the bed.

I was having trouble sleeping and had no idea it was because of the bed I was sleeping on until we got this! I am sleeping better than I have in years!. The softness and comfort of this bed are by far better than any other I have had in the past. I am not wanting to get out of bed now!

I have had a mostly miserable experience with the mattress. My shoulders, back and hip are in so much pain, I wake up 4-5 times a night. The adjustable base works fine and the mattress does have a cool feel to it, the most positive points of the purchase. I will be initiating a return as soon as the 30th day of the trial period ends. This mattress may work well for some people, it just doesn’t work for me.

I bought the adjustable base combo and am currently a little over 60 days in to the trail and have already contacted CS for a remedy. So here goes... Delivery: Received the mattress two days before the base. Both are heavy, but with two people can be easily set up with no problems. Was able to sleep on the mattress the same night with no weird smell. Base: The instruction manual was easy to read and understand. Also describes all the functions and features. The included USB ports are nice, but charge super slow so I opted for my normal chargers for devices. It also slides, a lot! So make sure you also invest in the brackets to keep the base in place. The primary con for me in regard to base is that the anti-snore function worked for about two weeks and then stopped. Have to manually adjust to that setting. Further, the vibration patterns go all wonky every now and then. Mattress: I opted for original ghost bed, and height is a bit lower than my old mattress. The sides droop down when sitting on the edge, so it feels as if you'll slide right off when putting on shoes. The firmness is good, but my husband and I both wake with back pain that is typically worse than it was. That claim was my primary motivation for purchasing in the first place. Mattress needs to conform to base adjustment still as certain positions leave gaps between the base and mattress. Returns: you can return/replace the matress within the trial period. However, base purchases are final. If you choose to upgrade the matress, hen your trial is complete and you're stuck with the new one for better or worse. Customer service is excellent, however, I wanted another couple days to discuss whether to fully upgrade or just return the matress and go with a different brand. Was told than fine and made an appointment for a follow-up. That was mine days ago, with no emails or calls from the company since. This is not the first bed that I have purchased online, but now my advice is to go into a physical store and try any mattress that catches your eye or matches your criteria for a new bed. For the price, I want to be sure that a mattress will meet my needs and I'll not be stuck with a bed that promises one thing but doesn't deliver. I was hoping my experience would be much better.

80 days later I have no regrets. I’m confident that any GhostBed product is of excellent quality. I fall asleep faster and sleep deeper with no toss and turn. It has helped my back pain tremendously. I highly recommend their products and plan on buying my mom one.

Better sleep and reduced Pain. During the past two years I have had spinal fusion surgery, a total hip replacement, and recently suffered a Traumatic injury to my shoulder. It became nearly impossible to get a good nights sleep on my old firm mattress. No matter how I tried to position myself, I found I was in constant pain in one or more of these areas. The result was very poor sleep followed by daytime fatigue. I decided to order the adjustable base and Luxe mattress bundle. On the very first night I experimented with the adjustable base until I found the “sweet spot” where there was no pressure on any of my injured or surgically repaired areas. The Luxe mattress was much softer and shaped to support my body. From the very first night I noticed much better and deeper sleep and not being woken due to pain. I also immediately began to feel more energetic during the day. My first thought was “why did I wait so long?”

I love the bed and all of the features! The only downside was that I received the brackets for the headboard almost 2 months later, so by that time I had had something specially made for it, and they are basically useless. Like I said though, it’s like sleeping on a marshmallow and I love the massage feature.

The mattress arrived about a week before the base. It took a lot of convincing for the warehouse to ship the base actually. Mattress has been pretty comfortable. Although I do still have a hotspot it is not as hot as my previous mattress. If this is the coolest mattress in the world I am disappointed in our technology development as a civilization.

Bought this bed for my mom after a hospital stay. She is sleeping well and not up nearly as often during the night. LIke that I can raise the head and feet for her. Only downfall is that it doesn't move up and down, which I didn't expect but would be a nice option. The mattress does shift on the twin but keeping it up against the wall fixed that issue. Mattress is awesome, thinking I should upgrade my original king ghostbed.