The product is very firm although it is supposed to be soft... NOT! It is very low to ground. The metal bar at foot of bed makes it impossible to sit at at end of mattress. Annoying!! I have a king mattress made up of two twin XL mattresses. The mattresses separate at center of bed causing a gap, which is uncomfortable. These mattresses are very expensive and I wish I could return!!!

I love this mattress and adjustable base and especially the massage unit. Unfortunately the massage motor started going "weird" on me, almost stopping while massaging. Called customer service and a new replacement motor was installed within a week. I cannot say enough about the customer service rep., along with the service rep. Thank you for a wonderful bed! I should have bought one years ago.

[This review was collected as part of a promotion.] So far, one week into the "soft" model mattress. First few days quite uncomfortable. Seemed to be as hard as a sidewalk. After reading suggestions online, we started walking around on it several times a day. Now it seems a "little" better. Time will tell. Sales people should tell you it will take quite a while to get comfortable to sleep on. Maybe as long as a month or two we are now told. Soft is not "soft" as we have found out. Be careful as most display models in stores are months old with scores of people trying out. The one you buy will be very different for quite a while

in my simple opinion, the bed is fine I don't know if the bed I chose is very hard but since I bought the bed I haven't been able to sleep a whole night what I sleep is like four or five hours as I said before maybe I chose the very firm bed I thought that by buying this bed I would rest more but it is not like that always when I get up in the morning I get up with back pain I will try to see if I can exchange and then update this review

Bed is pretty hard and then it sinks in at all pressure points and it's hard to crawl out of the holes. The sheets always pull off during the night. I always wake up with a back that is hurting and this is why I bought it to start with. I am hoping it gets better with age? Can't sit on the edge of the mattress without sliding off of it.

[This review was collected as part of a promotion.] The ProAdapt mattress is truly the most comfortable mattresses I've ever slept on. My wife, who has had a history with back pain, would agree. Once you've laid on a Tempur-Pedic, you won't want anything else. The cooling effect from the mattress is wonderful, it really helps keep you comfortable through the night. The mattress even looks better than other mattresses. It's definitely a quality mattress that will last.

This mattress is proving to be much more comfortable than my previous one that was Extra Firm. The mattress give complete support while being much more comfortable to sleep on. I always look forward to going to bed because I know I'll be sleep comfortably every time. I've also noticed my existing bedding fits this mattress as well or better as it is slightly small length and width while being 2 inches deeper. I do need to retuck the top sheet in again every morning after I get out of bed. It is a little more challenging to make my bed as I have to push the bedding around and under the hoop at the foot. I was told I could remove the mattress outer cover and wash it but it will be at least a two or perhaps a three person job as the Mattress is heavier than my previous one and it is not ridgid so it is more difficult to handle. There are four handles attached to the bottom of the mattress outer cover, two on either side to help.

This is our second Tempurpedic matress and we totally love it. It supports yet cradles your body at the same time. It stays cool and there was none of that new smell even the first night. Super firm for the first week, then naturally learns your body and it's comfort at its best. You get what you pay for. Yes, it's more expensive than other mattresses, but it is the top of the line.

[This review was collected as part of a promotion.] 40 day review. We have owned a tempur-pedic for 14years now. It is still amazing. Our current temper-pedic pro adapt soft is not providing nearly the same sleep quality we were hoping to experience. We are very disappointed with the new technology. Please bring back the old school product. This bed is nothing more than a sub par example of your leading product we first purchase years ago. Giving soft a bad name. Yes I will be returning this mattress. Thank god we purchased this mattress direct so we can get our money back. Sorry but I it's the honest truth.

Our innerspring mattress was 10 years old and we had been waking up with aches, pains and not feeling rested. Mind you, we are in our early 30's. We tried out all the tempur-pedic pro adapt models in store and settled on the king size medium hybrid. The adjustment period was literally a matter of days for us. The medium hybrid provides the perfect amount of support without being too firm for us and I think the transition from innerspring to memory foam was really easy because it's a hybrid. We look forward to going to bed every night and wake up feeling refreshed with no aches and pains. It has really helped improve our alignment as well. Wish we would have bought this sooner. We also bought the ergo base and love spending time in bed reading in zero gravity. Can't recommend this mattress enough! Pricey but well worth it. We have had our mattress almost 4 months.