Making sure your dryer operates smoothly is essential to having clean clothes, S ROMPF. Let's get the information you need to maximize the use of the dryer. The link below will help you ensure that your clothes dry quickly after using the dryer and give you more information by checking the hyperlinks and video. Please select the scenario that best fits your situation. Clothes are not dry after using Samsung dryer: https://www.samsung.com/us/support/troubleshooting/TSG01000999/ Should you need more assistance with the dryer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146800182) to help our team pull up your information when you message us. Have a great day, -Ernest-

Hi there, We can feel your frustration with this dryer. We are here to assist you. Yes, this model does not include a drum light. Should you still need support with the timer fluctuation, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147711613), and it will help our team pull up your information. ^Rodel