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Customer reviews for Midea 12,000 BTU Smart Inverter Window AC, Cools up to 550 Sq. Ft for
Midea 12,000 BTU Smart Inverter Window AC, Cools up to 550 Sq. Ft
4.5 out of 5 stars
stars
587 ratings293 reviews
  1. 5 stars81% (474)
  2. 4 stars8% (47)
  3. 3 stars3% (16)
  4. 2 stars2% (14)
  5. 1 star6% (36)

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Showing 201-210 of 293 reviews
Jul 16, 2026
Reviewer name: Carolyn
1 out of 5 stars
1 out of 5 stars review

Compressor failed in 3 years. It’s blowing circuits and going in and out of blowing cool and warm air. Go with a different brand. Purchased 4.2023 at Sams in Kenosha.

Helpful?6UQJA9YHQ1C713608858790
reply from Midea Team

Hello Carolyn, thank you for reviewing our Midea 12,000 BTU Smart Inverter Window AC. We're sorry to hear about the issues with your compressor. For support or questions, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Apr 28, 2024
Reviewer name: John Wesley
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Top notch

This is an excellent air conditioner. It is quiet, temperature based, attractive and energy effective. I have had a number of air conditioners over the years and this one is likely the best I’ve ever own.

Helpful?6UQJA9YHQ1C713608858790
reply from Midea Team

Hello, John Wesley. We appreciate your positive review of our Midea 12,000 BTU Smart Inverter Window AC. We're delighted you're pleased with the unit's performance, effectiveness, and quiet operation. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Apr 26, 2025
Reviewer name: POP
5 out of 5 stars
5 out of 5 stars review

THIS IS MY 3RD UNIT

I bought two of these two years ago. I am highly impressed. Cold, quiet, powerful, lower electric bills. I bought another this month for my daughter's family. They love it.

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May 15, 2024
Reviewer name: Gk
1 out of 5 stars
1 out of 5 stars review

Unit unable to cool space; no tech support.

It can not cool my 325 sq ft (master bedroom + bathroom) when the outside temp is above 86 degrees. The air coming out is not cold enough. Customer Service people are rude and incompetent. They offer no solution .

Helpful?6UQJA9YHQ1C713608858790
reply from Midea Team

Hi Gk, thank you for reviewing our Midea 12,000 BTU Smart Inverter Window AC. We're sorry to hear that the cooling function of the unit did not meet your expectations and we apologize for the customer service experience you received. The external operating temperature for this unit ranges from 64°F to 109°F. We would greatly appreciate the opportunity to address your concerns and rectify any issues you may have. Please reach us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Jun 10, 2025
Reviewer name: BW
5 out of 5 stars
5 out of 5 stars review

I bought this AC back in 2020. Work awesome now its got recalled due to mold issues. Are the ones in Sams club the u shape getting recalled or is this a newer version with the drain plug.

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Jul 12, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

TOTALLY UNACCEPTABLE!!!!

Unacceptable!!!!!! Says right on the box in bold letters Do Not Store On Its Side and what did the deliver person do put it on my porch on its side. Train you deliver drivers better, now it’s probably ruined and I’m a senior citizen so it it’s broke I won’t be able to return it. VERY VERY VERY disappointed in you Sams Club!!!!!!!!

Helpful?6UQJA9YHQ1C713608858790
reply from Midea Team

Hello anonymous, thank you for reviewing our Midea 12,000 BTU Smart Inverter Window AC. We apologize for the unsatisfactory delivery experience. If you have any product-related questions or concerns, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Jul 18, 2025
Reviewer name: R R B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Second one I own

Works great, also have the 18,000 in my husbands shop that works great. Highly recommend this brand

Review from Midea
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Jul 20, 2024
Reviewer name: Proud Dad
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great little A/C

Love it works great keeps our room ice cold!!

Helpful?6UQJA9YHQ1C713608858790
Jun 29, 2025
Reviewer name: Erin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Purchase

Very quiet. Works quickly. Extremely pleased with this purchase.

Review from Midea
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Jun 28, 2025
Reviewer name: bcears
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

awesome

my new A/C works great cools the rooms off quickly

Review from Midea
Helpful?6UQJA9YHQ1C713608858790