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Customer reviews for Midea 12,000 BTU Smart Inverter Window AC, Cools up to 550 Sq. Ft for
Midea 12,000 BTU Smart Inverter Window AC, Cools up to 550 Sq. Ft
4.6 out of 5 stars
stars467 ratings215 reviews
  1. 5 stars84% (390)
  2. 4 stars7% (35)
  3. 3 stars2% (10)
  4. 2 stars1% (7)
  5. 1 star5% (25)

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Showing 201-210 of 215 reviews
Jul 9, 2024
James
5 out of 5 stars review

I bought two of these 12,000 btu air-conditioning units. I put one in the back of my house and one in the front and they cool off my living /dining room kitchen and the den. They are well worth the money.

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Jul 9, 2025
Debbie
1 out of 5 stars review

Don't waste your money

My 6000 BTU works better than this 12,000 BTU. I have not had much luck in air conditioners purchased at Sams. Have had to replace 3 in the last 3 years. GE and this Midea are the worst.

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reply from Midea Team

Hi Debbie, thank you for reviewing our Midea 12,000 BTU Smart Inverter Window AC. We're sorry to hear about your experience. Any assistance needed, email us at digitalsupport@midea.com. Have a great day! ~Midea Customer Support

Jun 24, 2024
Al
3 out of 5 stars review

It was used

We just installed our "new" unit, only to find that it had been used previously. Not only was the front screen dirty, but they had also left a picture inside! I really hope it is worth it.

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reply from Midea Team

Hello Al, thank you for reviewing our Midea 12,000 BTU Smart Inverter Window AC. We're sorry you didn't receive a new unit as you initially ordered. If you have any questions or concerns about the unit, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Jun 18, 2024
Haley
5 out of 5 stars review

Amazing

Last summer was miserable here at my house in Florida. Multiple professionals told me the ac unit was too small for the house, but being a rental we couldn’t do anything. I got this a month ago and it’s been so great. Keeps my house cold in 95 degree weather and has lowered the electric bill by $200 a month because it’s giving the ac unit a break. Buy it!!

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Jul 4, 2024
bob29
3 out of 5 stars review

Not sure.

It arrived last week so still evaluating but leaning towards returning. Wanted to replace older unit with "smart" technology. Older unit made space noticeably cold when you walked into it. I put a helper fan in front of this unit and it's still just so-so. It hasn't been in the upper range of temperatures in the past week so waiting for the higher temperatures to return to make a final decision. Also noticed a lot more water coming from the unit than the previous one.

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reply from Midea Team

Hello, Bob29. Thank you for posting your feedback regarding the Midea 12,000 BTU Smart Inverter Window AC. We are sorry to hear that its cooling performance does not meet your expectations. We'd love to hear more about this situation and hope you will contact us at Digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Jul 5, 2024
kdv
5 out of 5 stars review

This is life saver during heat and humidity waves in NYC, delivered in time, works efficient and quiet. I really like the inverter that can keep the compressor on different levels of cooling, on low level to maintain the temperature and on high level to lower it. And of course the prices was best in market! Waiting this in stock to buy another unit

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Apr 21, 2025
Hot And Mad
1 out of 5 stars review

Stopped working the next year !

We bought this AC april 2025 it was easy to install, it ran very quite, BUT.... IT STOP WORKING .... we put in window the next year, it stopped working, so dont waste your money, im going to home depot buy a better AC.. I have contacted customer service, but i have not heard back.. dont think they plan on making this right.. MIDEA 12000 BTU IS A NO GO FOR ME.. ITS YOUR MONEY THROW IT A WAY IF YOU HAVE LOTS TO GIVE.. PIECE OF CRAP...

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reply from Midea Team

Hello Hot And Mad, thank you for reviewing our Midea 12,000 BTU Smart Inverter Window AC. We're sorry your unit failed to cool within a year and for the unsatisfactory customer service experience. We'd love the opportunity to rectify the issue and hope you will contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Jul 16, 2024
AADMIKEP
5 out of 5 stars review

Solid!

We bought two of them. One is on the main floor and the other in the bademet rec room. Both are quiet and powerful. However, then can tend to make a room cooler than they are set at when using them overnight. Manually setting the temperature two or three degrees warmer helps but doesn't eliminate this issue. Either way, the best windo a/c units I've ever owned.

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Jun 17, 2025
Swiney
5 out of 5 stars review

COLD AIR!!

It does an outstanding job of cooling our bedroom.

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Aug 4, 2025
thall
5 out of 5 stars review

I bought this a week ago and I am so happy with it. It is very quiet and cools the room quick.

Helpful?6UQJA9YHQ1C713608858790