[This review was collected as part of a promotion.] Initially got the medium firmness and was able to exchange the mattress for the soft firmness during the "trial period" for a $175 fee, of course. Medium was just a little too firm for us. Customer service was great and accommodating. The mattress itself is amazing. My wife and I are shift workers and have always had trouble with getting a good night sleep. Now that is a thing of the past. When we're home and sleeping on the Tempur-Pedic we finally sleep all the way through the night. It's spectacular

My husband and I were involved in a major car accident that left both of us with severe injuries, including a broken neck for me. After spending 3 months in a cervical collar and not being able to lie flat, I suffered from many issues that made sleeping comfortably next to impossible. Once I was able to lie flat, I also suffered from positional vertigo. All of my pressure points hurt and I woke up day after day feeling as if I hadn't slept a wink. We finally decided it was time for a new mattress. We went to the mattress store with a Tempurpedic in mind but decided to lie on the machine to see which mattresses were compatible for us based on our body type and sleep positions. Thankfully the mattress we had in mind was on both of our lists of compatible mattresses. When we tested the Tempurpedic, it felt amazing! We decided to get the split adjustable bases. It makes reading in bed at night so comfortable. We now both sleep incredibly. An added bonus is the elevated mattress has almost completely eliminated my husband's snoring making it easier for me to fall asleep at night! I highly recommend this mattress. It has been well worth the investment.

I chose TempurPedic primarily because I needed to try the mattress before I bought it. There are many "highly rated" mattresses that only are available online but I was not going to buy "sight unseen". The Flagship store associate added value to my purchase with her clear explanations and patience while I debated which firmness to get and went back and forth between the displays. There was also good followup because I did not purchase during my initial store visit and had additional questions. The "White Glove" delivery and 90 day trial were also important factors in my decision.

[This review was collected as part of a promotion.] PROS: Very comfortable yet supportive. Love the adjustable feature, especially if stuffy nose, neck sore etc. We bought a split king-it's nice to have separate adjustments for position. Does not sleep hot at all-temperature very consistent. Have only had for a few months but comfy immediately and has not dented/sunk. Takes no time at all to get comfortable. My neck has felt great since getting this bed. Cons: ordering process was chaotic. It took longer than expected without much communication. I'm kind of bony and don't move much in my sleep-the bed is so comfy I don't really move so my arms are both going numb if I sleep on my side. No problems in other beds. Also, split king is hard if you have small kids-someone ends up "in the crack" if they get in bed with you. The crack isn't terrible but I often wish we had gotten the king.

My first purchase this product from our lovely furniture store Little pricier but after the first night try on new bed I wake up the next morning feeling so much different with my old mattress Only thing I can said what I have been missing the last 20 years with my old mattress

This mattress is amazingly comfortable, we have only had it for about a month but we are sleeping like we never slept before. My husband always had a backache and his shoulders would hurt with our old mattress, now he wakes up pain free. I am getting a very restfull nights sleep.

[This review was collected as part of a promotion.] The Tempur-Pedic TEMPUR-ProAdapt®12" Medium Hybrid Mattress is by far the most amazing mattress I have ever owned. It perfectly forms to your body to give you the most restful/relaxing sleep. My husband has severe back and hip pain, this mattress has been a game changer. I highly recommend this mattress.

I'm a 130 lb side sleeper and my partner is a 185 lb side sleeper. The mattress was very firm when it arrived. After sleeping on it about 2 weeks, it softened to the point where we just sunk down into it. No support. Horrible back pain. We gave it 5 weeks total but eventually returned it to the store.

[This review was collected as part of a promotion.] Absolutely love this bed. I have two other tempurpedic beds in my house (one of a higher level and one of a lower level of tempurpedic) and this one easily compares to the higher level bed! There is the perfect amount of softness, while also having enough firmness to it. The bed scoops you in comfortably and allows for a restful night of sleep. I can honestly say I fall asleep quicker and do not toss and turn while sleeping in this bed. I wake up feeling refreshed after a restful night of sleep in this bed. I have always recommended tempurpedic beds and will continue to do so after being able to review this product.

This is our first Tempur-Pedic mattress after using other popular brands. None of the other mattresses provided the firm support as this Tempur-pedic. It is impressive how one of us can move around or roll over and the other person feel no bounce or disturbance. It is such a solid feeling mattress. We can sit on the side of the mattress and it doesn't collapse. We both agree we are sleeping better, more soundly, and better rested. It is the best ever.