I was expecting to be wowed by the mattress because of the cost and all the hype but it is not as big as my older california king maybe the dimension standards are different based on brands. In my opinion the cost is very high and the thickness is not to my liking. I am not impressed due to the high cost. it is over priced for sure.

I have bought 4 mattresses from you. The first one bought in 2006 is still in our guest room and fantastic. The second one worked for 11 years and then you guys gave us credits to buy the two we have now. Also fantastic. My wife's mattress (we have split king) which is a medium is still great. Mine (firm) has been far less than impressive. But the worst of it is the dishonest way you “assess” damage. We did everything right. You refused our warranty claim because there are 2 pencil eraser sizes stains on the mattress cover (NOT on mattress. On mattress cover!!!). Your assessor said this is “water damage”. Complete and utter nonsense. Especially as the mattress sags on one side and the “water damage” is on the side with no issues.

I like our new mattress. We are still getting used to it but it does seem to help our joints. I'm a little disappointed though because the mattress bounces every time husband moves. He has restless legs and we thought this mattress might help with motion. Sadly, it does not.

I thought I knew what I was going to get my self into which this type of mattress but I had no idea it was going to change my sleep so drastically. The first day I slept in this mattress I did not toss and turn at all. My back does not hurt anymore and I don't feel tired when I wake up. This was a great investment.

[This review was collected as part of a promotion.] So far my back has hurt every day since I got this mattress, even with regular conditioning in addition to sleeping on it. Also, your customer service is TERRIBLE. Absolutely, hands down, the worst customer service experience I've ever had.

[This review was collected as part of a promotion.] We had a 10" Tempur-Pedic mattress from 2004 for our queen bed, but when we upgraded to a king, I don't know what we were thinking. We bought something else. As soon as it was delivered, I think we instantly regretted it, but we lived with it for a decade. Crappy sleep finally caught up with us and we could tolerate it no longer. After a brief call with the customer service department to ensure we got the EXACT SAME MATTRESS as we had before, we ended up with the ProAdapt. First night, I got 4 hours of deep sleep according to my watch. I literally passed out on it. I've been sleeping like a dream ever since. We love this mattress and with their return policy, if it's not for you, you can return it.

I'm a tempur fan and after having the rhapsody for 10 years it was time to upgrade. I purchased this bed and it was initially hard but so was my first bed. I expected it but I did purchase the bed topper which was expensive but well worth it. I wanted a firm bed but until it settles to my body I needed a back up plan. Regardless it was worth the money!

[This review was collected as part of a promotion.] From the moment I first laid in bed in the TEMPUR-ProAdapt (Soft) Mattress my life was changed. Putting aside the long back-story of how I went from bed to bed for years not finding comfort or consistent sleep, Tempur-Pedic has saved my life! By far the best purchase I have ever made. When I get into the ProAdapt mattress, my focus becomes SLEEP. It is an amazingly advanced mattress in terms of quality, support, and still provides a plush, cloud-like feeling as if you're slowly sinking into the bed, long after you've already laid down. I am getting full nights sleep EVERY night now, am having no issues whatsoever with the product or their wonderful support team, and encourage anyone who is looking to buy a new bed to truly consider making it a TEMPUR-PEDIC purchase! Thank you, Tempur-Pedic!

[This review was collected as part of a promotion.] It has taken me a little over a week to adjust but my app tracker is showing an improvement in my REM sleep times. It has helped my back some by adjusting the head a little while I sleep. Great for watching my tv shows in too.

[This review was collected as part of a promotion.] I absolutely LOVE my new mattress. I was hesitant at first when making such a big and expensive purchase on a mattress, but after talking to several friends who have had Tempur-pedic beds, I was convinced and I do not regret it one bit. The first night sleeping on the mattress, I got a full nights rest (which I had been struggling with previously). I would rate it a 10/10 and highly recommend especially if you have trouble sleeping.