Recently purchased a bentgo chill lunchbox and had trouble with it latching. Contacted customer service and got it replaced right away. Great customer service!!

We live in AZ so this box is perfect. Love the ice pack and everything stays in its place no leaking! Also wanted a single clasp so this was the best size!

Bought 2 of these for my son. The latch on one actually broke after about a year and a half of use but the customer support team was very helpful and replaced it! That was awesome. Happy with these and will continue purchasing from his brand.

I have bought several Bentgo products and been in love with all of them! Customer service is truly amazing! They are easy to get a hold of and super helpful! These are the best for my kids lunches and even picnic dates!!

We love this lunchbox! I do notice the chill is gone after a few hours when we take it out to the beach or for a picnic,, but it usually will make it till at least lunch when packed for school.

My daughter loves her lunch box and loves that it keeps her food chilled till she goes to lunch at 2p in High School, so it stays chilled on those long days. She hates when we forget to place the ice pack in the freezer so we purchased 3!

I loved the ideas of these lunch boxes. But they close kind of hard and we are on our second set. The closing latch always falls apart as you can see in the photo.

Great lunch box and portion sizes for my kindergartener! Loves the colours and keeps his food cold all day! Great for sending cheese and fruit etc. love it! And customer service is great when having issues so will recommend this!

Bento has been my go to product for my kids lunches for over 7 years. I specifically enjoy this chill feature for cold foods. It’s easy for kids to open and close on their own. The compartments are well proportioned for elementary school children.

We love our chill boxes that keep our kids’ lunches fresh for several hours after they are packed. A small issue with one of the boxes was resolved right away by the customer service team. Thank you!