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Customer reviews for Bentgo Kids Chill Lunch Box, 3 Pack for
Bentgo Kids Chill Lunch Box, 3 Pack
4.5 out of 5 stars
stars
769 ratings768 reviews
  1. 5 stars70% (539)
  2. 4 stars17% (128)
  3. 3 stars8% (60)
  4. 2 stars2% (19)
  5. 1 star3% (23)

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Showing 401-410 of 768 reviews
Aug 22, 2023
Reviewer name: ChristineCJ
5 out of 5 stars
5 out of 5 stars review

Kid approved

I love these boxes for my kids. I don’t have to keep track of endless containers and lids, and I don’t have to worry about adding huge amounts of trash when packing lunch. The ice pack insert is so great for keeping their lunch fresh. Another huge bonus is my kids can build their own lunch. They love choosing what goes in each compartment.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Jul 17, 2022
Reviewer name: JessicaB
3 out of 5 stars
3 out of 5 stars review

5 star customer service, but 2.5 star product

I recently purchased a two pack of the green/navy ice pack kid boxes. Although the ice pack is an amazing idea, I feel that there is a major design flaw. With both of my boxes the inner compartment (Ice pack and lunch tray) do not clip securely into the outer box. We have a few bentgo boxes without ice packs and these always click in and never move around. I feel that this is because the lunch tray in the ice pack model is much thinner than in the original bentgo boxes and can bend and therefore pop out easily. The fact that things do not stay clicked in also makes securing the lunch box closed challenging. The latch also pops open super easily. On a few occasions my daughter’s lunch has ended up all over her back pack which as you can imagine is very stressful for a kindergartener. We have never had these concerns with our other bentgo boxes. Maybe with older kids these concerns would not be a problem. But for a 3 and 5 year old these concerns are difficult to overcome. I really wanted to love the ice pack boxes but given my many concerns the convenience is just not worth it. The orginal Bentgo lunch box is far better quality in my opinion. Customer service was great! They understood my concerns and rectified the situation quickly.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Aug 1, 2023
Reviewer name: Erin
3 out of 5 stars
3 out of 5 stars review

Closure is tough for a 3 year old

I bought this for our 3 year old with a big appetite. While it prob works fine for older elementary kids my 3 year old could not get the clasp closed. So we had many partial uneaten lunches that felt out into his backpack when he returned home from preschool. Also, if you don’t tues the ice pack attachment the base is not weighted down very much and so it kinda tilts backwards rather than lair flat on the table.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
reply from CS

Hi Erin, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Nov 17, 2023
Reviewer name: Rain
5 out of 5 stars
5 out of 5 stars review

Keeps the food fresh

I tried different bento box that durable for my 5 year old kindergarten this is the only one that she brought home from school that didn't break after her day of school. She always breaks her other bento box so easily and this is easy for my 5 year old to open and close the lunch box by herself.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Oct 2, 2023
Reviewer name: LC1984
3 out of 5 stars
3 out of 5 stars review

The good and bad

We absolutely love this lunchbox. It’s the perfect size for my elementary school girls. We love that there Is a removable ice pack attached to the lunchbox. We also love that it is dishwasher safe. With that being said it is extremely poorly designed. The latch to open it close The lunchbox CONSISTENCY breaks every six months. We have had to replace the lunchbox maybe 4 times each child. I’m hoping That bentgo creates a better design for the latch, maybe something metal and not plastic . I can’t imagine that this is not occurring with the majority of elementary aged children. I have two girls that I would not call “aggressive”. Its a shame because it’s such a great design else wise.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
reply from CS

Hi Laura, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Sep 16, 2022
Reviewer name: Arimaria
4 out of 5 stars
4 out of 5 stars review

Great Customer Service!

My daughter received this as a gift. She’s doesn’t eat much of a lunch and is more of a snacker so was excited for this product plus it’s not super bulky and liked that it comes with the cooking pack. Unfortunately it wouldn’t close/seal properly. Wasn’t sure Id be able to have this resolved without hassle, but customer service was quick to respond and will be replacing this item. Thanks so much!

Review from Bentgo
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Jan 15, 2024
Reviewer name: BethanyS
4 out of 5 stars
4 out of 5 stars review

Worked great, but had issues with the hinges.

We have used this bentgo chill lunch box off and on for my daughter’s school lunches, but noticed that recently the hinges on the lunch box had broken. Sadly, we weren’t able to use it anymore. Hoping to be able to replace with the warranty offered from bentgo.

Review from Bentgo
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Apr 10, 2023
Reviewer name: CEAR
5 out of 5 stars
5 out of 5 stars review

Great Customer Service/Lunch Box

Bought the chill lunch box after enjoying the original one that was given as a gift. When the original started to leak, I called customer service and they agreed to replace it with another chill box since we liked it so much! The chill lunch box is sleek and colors are vibrant. It's great that it can be used with or without the ice pack

Review from Bentgo
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Sep 8, 2022
Reviewer name: Andrea123
5 out of 5 stars
5 out of 5 stars review

Really compact

You can fit a lot of food in here, I really like the separate compartments, and mainly IT DOESN’T LEAK! Which is amazing. We also love not having to deal with missing food storage container lids, very convenient. I would love to be able to buy multiple ice packs to freeze so that they’re ready to go each morning. Very happy with this.

Review from Bentgo
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Nov 3, 2023
Reviewer name: BoyMom3
5 out of 5 stars
5 out of 5 stars review

Great product!

I purchased three bento boxes for each of my kids (7,3,2). It makes packing lunch easy and offers variety of options for kids to enjoy at school and daycare. I love the versatility of packing cold or room temperature lunches. Great product and excellent quality.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811