I loved it until I couldn’t use anymore due to the ice pack not fitting. I got maybe four months out of it. One day, I just couldn’t fasten it. The ice pack seemed warped. I expected to get to the end of the school year, not have to purchase a new lunch box.

We bought this lunch box a year ago and the latch stopped working. Contacted customer service and received a quick response from a representative named Scott. Scott was so helpful and understanding! He offered to replace our lunch box and send it to us promptly. We are grateful to bentgo for excellent customer service!

All of us, parents and kiddo, love this lunchbox. We keep food cool in it in the fridge, then keep it cool on the go with the ice pack. Refill as needed. The food tray also comes out for use at the dinner table. Got recommended this by a friend and we've never looked back, and have recommended it to everyone we know.

Bentgo, you're our lunchtime superheroes! With kids and food allergies in the mix, you're our go-to lunch buddies. Your colorful array of containers makes everyone in the family feel like they've won the lunch lottery! We're portion-size pros now, thanks to you. Snacking is no longer a mystery, it's a healthy adventure! Bentgo, you've turned our lunch-packing routine from a confusing nightmare into a sweet dream . We're in love with your lunch-saving magic!

[This review was collected as part of a promotion.] I have a 4 year old who is a super picky eater. We had a hard time getting her to eat her lunch prior to getting a Bentgo box. The Bentgo box allows her have variety and it makes it really easy for me to make her lunch as the compartments serve as a guide. I let her pick what goes in 2 of the compartments and she loves to be a part of it. The fact that this version has a tray you can freeze to keep it cold is a huge bonus. We used to use an ice block prior. The tray also comes out to make it easy to wash. Highly recommend this over the boring one item lunch.

I am completely in love with this Bentgo lunch container. My favorite aspect of the container is the freezable pack that slides in under the container to keep the food cold and fresh. This is so much easier for us than ice packs and individual containers. The portion sizes within the tray are perfect. The container seals perfectly and never leaks . My children will use these through elementary and middle school years. Thank you, Bentgo!

I have two children and have purchased three Bentgo chill boxes for them each- I love the chill box because of the built in ice tray feature- keeps my kids lunches cold all day- when I unpack their lunches in the evening they are still cold. Perfect size box for toddler/kinder and up! After a year of daily use the latch part broke and I notified Bentgo- and not even five days later had a new box arrive in the mail- awesome customer service which is why I will not buy any other brand!

I really loved the idea of this lunch box to keep my kids food cold at school. Unfortunately it’s too heavy for a kindergartner to put in his backpack. So it will be back to using ice packs for us. For family trips it will be great but not for walking bravely into the classroom.

This is a staple product in our household. Functional with is without the ice tray which I love. It’s super spacious which allows for a variety of snacks and you can even separate them with silicone inserts or cupcake liners. Have been using this product for over 3 years and we keep coming back!

I bought a bentgo chill lunchbox last year for my daughter and we love it! It kept her food fresh until lunch time even in the heat of Southern California. Unfortunately it developed stains on the rubber seals. I contacted customer service and they were prompt to address my concerns and sent me a replacement right away! Great warranty and great customer service!