We purchased two Bentgo Modern Lunch Boxes, and both are now unusable due to the exact same failure. In each case, the plastic hinge nubs on the lid snapped off entirely under normal use, causing the lids to detach. No drops. No abuse. No dishwasher mishaps. Just regular daily use — and the core structural component failed. That leaves us with zero functional lunch boxes despite paying for what is marketed as a durable, premium product. A lunch box whose lid cannot remain attached is not “wear and tear”; it is a fundamental design or materials defect. The most concerning part is the consistency: both units failed in the same way, which strongly suggests a systemic issue with the hinge design. If this is a known weak point, customers deserve to be warned — or the product should not be sold at this price point. This is not a cheap disposable container. Expectations are higher, and Bentgo has missed them badly here. Unless this issue is addressed with immediate replacements or refunds, I would strongly advise others to look elsewhere.

I bought two of these in July for my wife and daughter, to replace two of the classic style. We found that this Modern box leaked between the compartments a lot more than the previous classic style has. The whole thing doesn't link but it just leaks between compartments such that you can't have sliced apples in one compartment and crackers in another without getting really soft crackers in the four hours between packing it and eating it.

Outstanding customer service! My middle school daughter loves taking her lunch in her Bentgo Modern box.

The front logo washes off making an ugly mess on hands and box. Otherwise great product for keeping food fresh!

This lunch box is great for teachers. It is leak proof, modern (wont get confused with one of the students’ lunch boxes) and has many dividers.

Perfect size lunch container for my 9 year old. So happy not having to wash a bunch of different containers anymore. And this is sleek and stylish!

Good size portion beautiful color just wish the removal piece had a way to prevent any sauce from leaking over to the other side.

Best lunch box ever. Mid size not too bulky or too small. Great quality and importantly MICRO WAVEABLE. Great price too .. love it

Have enjoyed using this product. My only complaint is the the removable divider doesn’t go in place easily and tends to move about.

I like the way that it seals the individual compartments. I just wish that it were a bit bigger for my pre teen.