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Customer reviews for Bentgo 2-Pack Modern Leak-Resistant Lunch Box Set for
Bentgo 2-Pack Modern Leak-Resistant Lunch Box Set
4.4 out of 5 stars
stars
664 ratings663 reviews
  1. 5 stars72% (478)
  2. 4 stars14% (93)
  3. 3 stars5% (36)
  4. 2 stars4% (25)
  5. 1 star5% (32)

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Showing 11-20 of 663 reviews
Feb 2, 2026
Reviewer name: JohnK
1 out of 5 stars
1 out of 5 stars review

Complete Design Failure – Both Lids Broke the Same

We purchased two Bentgo Modern Lunch Boxes, and both are now unusable due to the exact same failure. In each case, the plastic hinge nubs on the lid snapped off entirely under normal use, causing the lids to detach. No drops. No abuse. No dishwasher mishaps. Just regular daily use — and the core structural component failed. That leaves us with zero functional lunch boxes despite paying for what is marketed as a durable, premium product. A lunch box whose lid cannot remain attached is not “wear and tear”; it is a fundamental design or materials defect. The most concerning part is the consistency: both units failed in the same way, which strongly suggests a systemic issue with the hinge design. If this is a known weak point, customers deserve to be warned — or the product should not be sold at this price point. This is not a cheap disposable container. Expectations are higher, and Bentgo has missed them badly here. Unless this issue is addressed with immediate replacements or refunds, I would strongly advise others to look elsewhere.

Review from Bentgo
Helpful?6V6UX9Y1F0I113608363504
Sep 3, 2026
Reviewer name: coop12
5 out of 5 stars
5 out of 5 stars review

Perfect lunch box

Purchased the modern lunch box for the new school year and love it! Love the adjustable divider, and it is very easy to clean and remove the insert.

Review from Bentgo
Helpful?6V6UX9Y1F0I113608363504
Jan 10, 2026
Reviewer name: Kaytlin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Green bentgo lunch box

I love this lunch box so much I've been looking at this lunch box for a long time so thank u for making it

Review from Bentgo
Helpful?6V6UX9Y1F0I113608363504
Sep 14, 2026
Reviewer name: Alicia
1 out of 5 stars
1 out of 5 stars review

Not worth the money

I bought this a the lid tab broke within two uses. I am very displeased to spend so much money on a lunch box that breaks so easily.

Review from Bentgo
Helpful?6V6UX9Y1F0I113608363504
reply from Customer Service

Hi Alicia, Thank you for reaching out and sharing your experience with the Bentgo Modern Lunch Box. We are so sorry to hear about your lid tab breaking after just a couple of uses, as we know how frustrating that can be. Our products are backed by our manufacturer's warranty, and we want to ensure you get the best performance out of your lunch box. Please reach out to us directly so we can help find the best solution for you right away. You can contact our support team at 657-275-3738 or by email at support@bentgo.com, and we will be glad to assist you. Thank you, Jessica Bentgo Support

Oct 15, 2025
Reviewer name: Corey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Creativity unlocked

This provides a great shape for my lunch and makes me stay creative. It was a good value for the money.

Review from Bentgo
Helpful?6V6UX9Y1F0I113608363504
Jun 7, 2026
Reviewer name: Annoyed
2 out of 5 stars
2 out of 5 stars review

Lost removable dividers

We have five of these lunch boxes and keep loosing the removable dividers - we now only have one left! It doesn't look like you can order replacement dividers. Makes the lunch boxes much less useful without them.

Review from Bentgo
Helpful?6V6UX9Y1F0I113608363504
reply from Customer Service

Hi, Thank you for your feedback. We understand how frustrating it can be to misplace the removable dividers, especially when they play an important role in keeping foods separated and making the lunch boxes more versatile. While replacement dividers are not currently sold separately, the Bentgo Modern Tray with Matte Lid and Divider is available for purchase on our website if you need additional dividers. If you need help locating the item or have any other questions, please feel free to contact us directly at support@bentgo.com or 657-275-3738. We'd be happy to assist you. Thank you for choosing Bentgo! Thank you, Jessica Bentgo Customer Support

Feb 12, 2026
Reviewer name: AC20
1 out of 5 stars
1 out of 5 stars review

Awful leakage!

I picked my daughter up from school. She told me her lunch was ruined and she was starving. Come to find out it's leaking(the other one we have does too). We've love bento in the past but this is a waste!

Review from Bentgo
Helpful?6V6UX9Y1F0I113608363504
reply from Customer Service

Hi AC20, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Modern Lunch Boxes leaking. We understand how frustrating this must be, and we want to make it right as this is not the experience we want for our customers. Please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Mar 30, 2026
Reviewer name: Isprtice
1 out of 5 stars
1 out of 5 stars review

Short life span- don't buy!

This was the third time trying these bento boxes. Every one if them break within a month or two of careful use. The little tiny plastic nub at the hinge always breaks off and then the whole thing is useless. I do not recommend these at all.

Helpful?6V6UX9Y1F0I113608363504
reply from Bentgo

Hi Isprtice,<br />Thank you for sharing your experience with your Bentgo Modern Lunch Box. We’re sorry to hear the latch broke, we know how frustrating that can be.<br />All Bentgo products are backed by our warranty, and we’d be happy to assist with a replacement or provide tips to ensure your container performs as intended. Your feedback also helps us improve our products.<br />Please reach out to us at support&#64;bentgo.com or 657-275-3738, and having your order details ready will help us assist you quickly.<br />Thank you again for letting us know.<br />Thank you,<br />Jessica<br />Bentgo Customer Support

Nov 6, 2025
Reviewer name: CascadianRiot
2 out of 5 stars
2 out of 5 stars review

Food leaks between compartments

I bought two of these in July for my wife and daughter, to replace two of the classic style. We found that this Modern box leaked between the compartments a lot more than the previous classic style has. The whole thing doesn't link but it just leaks between compartments such that you can't have sliced apples in one compartment and crackers in another without getting really soft crackers in the four hours between packing it and eating it.

Review from Bentgo
Helpful?6V6UX9Y1F0I113608363504
reply from Customer Service

Hi, We’re sorry to hear about your experience with the Bentgo® Modern Lunch Box, and we appreciate you sharing this feedback. While the Modern design is made for sleek portability, it’s not fully leak-resistant between compartments, especially when packing foods with higher moisture content. That said, we never want you to feel disappointed with a Bentgo product. Please reach out to our team at support@bentgo.com or 714-668-0300, and we’ll be happy to review your order details and assist under our warranty program. We truly value your loyalty and would love the opportunity to make this right. Thank you, Jessica Bentgo Customer Support

May 2, 2024
Reviewer name: -Jay
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Would be better if it were insulated

Great box; I was hoping that its thick sides would provide some insulation, but the top and bottom are thin, so it doesn't stay cold on its own very well. It would be perfect if it had some insulation, or a matching insulated bag that could accommodate a cold pack.

Review from Bentgo
Helpful?6V6UX9Y1F0I113608363504