Hi AC20, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Modern Lunch Boxes leaking. We understand how frustrating this must be, and we want to make it right as this is not the experience we want for our customers. Please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Hi Kterry, Thank you for sharing your feedback. We sincerely apologize for the issue you've experienced with the hinges of your Bentgo Modern Lunch Boxes breaking. This lunchbox is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support

Hi Merritt, Thank you for your detailed feedback—we truly appreciate you taking the time to share both what you like and the concerns you’ve experienced with the Bentgo Modern Lunch Box. We're sorry to hear about the issues with the latch and lid seal, especially after following the care instructions closely. We'd love to help get your warranty claim underway and make this right. Please reach out to us at (714) 668-0300 or support@bentgo.com so we can learn more and assist you directly. Your experience and suggestions are valuable, and we’ll be sure to share your design feedback with our team. Thank you, Jessica Bentgo Customer Support

Hi, We’re sorry to hear about your experience with the Bentgo® Modern Lunch Box, and we appreciate you sharing this feedback. While the Modern design is made for sleek portability, it’s not fully leak-resistant between compartments, especially when packing foods with higher moisture content. That said, we never want you to feel disappointed with a Bentgo product. Please reach out to our team at support@bentgo.com or 714-668-0300, and we’ll be happy to review your order details and assist under our warranty program. We truly value your loyalty and would love the opportunity to make this right. Thank you, Jessica Bentgo Customer Support

Hi sarah, Thank you for sharing your experience with the Bentgo Modern Lunch Box. We’re glad to hear you like the size and compartments, but we’re sorry for the frustration around liquids transferring between sections. The removable divider is only meant to separate dry foods and is not leakproof, so liquids will flow between those sections. For best results, we recommend packing sauces, dressings, or liquids in a separate small container—many customers use our Bentgo Sauce Containers for this purpose. We’d love to help troubleshoot further and make sure your lunch box works as best as possible for your needs. Please feel free to reach out to us at support@bentgo.com or call 714-668-0300, and we’ll be happy to assist. Thank you, Jessica Bentgo Customer Support