I bought this a month ago. Sturdy and I like the retractable feature. Steel and black adds to the concrete patio. I can have a good outdoor time without worrying the direct sun. I can have half sun and half shade! I can have a good time during rain without getting wet. Love the summer rain time. Kids love it. Highly recommended.

We bought 5 - 20x10 Sarasota Steel Louvered Pergolas and put them up on our beer garden patio. The first one took us just over two days to assemble, but we became experts and erected the next four in under two days total. We had one faulty part and Backyard Discovery overnighted the part to us and we were able to complete the project the next day. They even followed up with us on how things were going. Quality is top notch and the service response was even better.

Backyard Discovery is by far the best Pergola around. I looked at all the competitors and they were no better than the Backyard Discovery. They wanted to charge from 3X to 5X more for their product for nothing. When it arrived it was exactly as advertised and easy to assemble, we put it together in about 5 hours it came in 4 boxes with nothing missing. We added the lighting and will install a rollup screan to personalize. Very impressed, by far the best for the money. Construction Tip: Get a good hammer drill and good bits to anchor in to concrete or stone.

Love it! It provides much needed shade for my backyard. Great for entertaining.

Satisfied with the product, but VERY DISAPPOINTED IN $300 OFF 5 WEEKS AFTER PURCHASE. Sam's only will match price up to 3 weeks after purchase. So much for membership advantages!!!!

I bought this to replace my gazebo that was destroyed by the hurricane. It is very nice and the louvers are cool. One word of caution during assembly: make sure you get the long beams set the right way. The instructions aren’t clear on that and we had to remove all the louvers and flip the beams over.

Team was very personable and helpful getting the item to me, good communication. My husband and I put this together ourselves (would recommend more people) but it was manageable! It is gorgeous. Quality. Makes my backyard feel cozy like a home, not just a slab of concrete. My dogs love it. I love opening/closing for sun/shade. Every one who comes over asks for a link so they can get one.

I recently purchased the 10x20 Sarasota Pergola and I'm very happy with the product. Assembly wasn’t overly difficult, but the instructions need improvement. It's surprisingly easy to install a piece incorrectly, and if you do, it may require a lot of disassembly correct it. One key tip: install the crank mechanism when you start the louver installation, not at the end as the manual suggests. Trust me, doing it early will save you a major headache. Despite the issue I ran into, I was blown away by the customer service. The support team responded quickly and thoroughly—without question, the best customer service I’ve ever experienced with any purchase. Now that it's fully assembled, the pergola looks fantastic. Thanks to the great follow-up and support, I will absolutely recommend both the product and the company. Just please update the instructions to make the assembly process smoother!

Just installed. Very satisfied. Well packaged, solid hardware and build quality. Glad I purchased.

Awesome product!!! Easy to put up and we have been enjoying it for weeks now. Very sturdy!!