Customer reviews for ePro Select Cordless Pet Handheld Vacuum with 3 Tools

Customer reviews for ePro Select Cordless Pet Handheld Vacuum with 3 Tools for

ePro Select Cordless Pet Handheld Vacuum with 3 Tools

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4.1 out of 5 stars

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Aug 13, 2024

4 out of 5 stars review

Verified Purchase

Decent price when it's on sale.

Price was right. My only complaint is none of the attachments are flexible. You pretty much have to vacuum in a straight line. Crevice tool gets between cushions, but again, no flexibility.

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reply from Epro Team

Hello, this is Denise with customer service. We are so grateful for your kind words. Thanks for sharing your review and we are sorry to hear that you are not fond of the attachments. We will definitely pass this along to our design team. We are glad to hear that your experience and satisfaction has been met overall.

Nov 20, 2023

Boymom3

4 out of 5 stars review

Handy little Vacuum Cleaner

This vacuum has one flaw.You have to place the battery pack correctly or it will fall off. Other than that, I have no complaints. I like to use it with small cleaning jobs and tight spaces. I recommend this vacuum cleaner to anyone.

Incentivized Review

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reply from Epro Team

Dear Customer, Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met. Customer Service

Nov 12, 2023

Redsfan

4 out of 5 stars review

Great little vac

I've used this little vac several times, and am really impressed! It's great for getting between cushions on furniture, and with the powered brush head it works really well on stairs. The added bonus was that I can use it directly on our German Shepherd to remove dog hair at the source!

Incentivized Review

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reply from Epro Team

Dear Customer, <br />Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again. <br />Customer Service

Nov 7, 2023

Highly recommend

5 out of 5 stars review

Amazing product highly recommend

This product totally surprised me. Even the low setting has a lot of suction which isn't normally the case. It is super lightweight. It comes with all the attachments you could need. Emptying is very easy as well. I highly recommend this product this works better than the one I bought from another store.

Incentivized Review

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reply from Epro Team

Dear Customer,This review made our day! We are glad that everything met your needs. We put our customers experience and satisfaction as our priority, and your review shows! Thanks for your kind words and we look forward to seeing you again. Customer Service

Aug 2, 2024

1 out of 5 stars review

Verified Purchase

Battery falls off

Battery wouldn't stay on

Helpful?

reply from Epro Team

Hello, this is Denise with customer service. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance.

Nov 15, 2023

Cody S

5 out of 5 stars review

A+ The best hand held little vacuum I have owned!!

This is the best handheld Vacuum cleaner I have ever bought and it's cordless and even better. The battery left for an hour of continuous use!! I have used it in my house all around and for my car. The suction is amazing like your at the best vacuum cleaner at the car wash that cost a dollar a minute! Is Excellent buy you will be happy you bought this awesome handheld made Is exclusively for members of Sam's Club!!! It gets an A+ from me!!!

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reply from Epro Team

Nov 8, 2023

Elizabeth

4 out of 5 stars review

Perfect For Quick Clean-Ups

I love this vacuum. I'm an avid vacuumer due to my long-haired cat. This item works perfect around her litter box. No more lugging the upright around just to use it for 5 minutes. The vacuum itself has 3 power levels, and I find that the most powerful is the most effective. The downside is that the high power drains the vacuum in a mere 10 minutes. The instructions claim that the low level will last for an hour, but that level was simply too low to suck up stray kitty litter. The battery took over three hours to charge after the very first use. Hopefully, the following charges will be faster. Investing in a second battery seems like a good idea. The battery can charge either connected or disconnected to the device. It's small and sleek, so it can store easily. The packaging was super easy to dispose of/recycle. All in all, it's great, but the battery life is a bit of an obstacle depending on the intended use. Dorm rooms, cars, or anything that is a quick clean seem ideal.

Incentivized Review

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reply from Epro Team

Dear Customer, We are so grateful for your kind words. We will soon have extra batteries for sale. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met. Customer Service

Mar 18, 2024

Bekada

3 out of 5 stars review

Verified Purchase

Ok item on sale. Would not purchase again.

Battery dies off rather quickly. Brush attachment will not stay in place. Suction is good.

Helpful?

reply from Epro Team

Hello, this is Denise with customer service. We are very sorry that your experience did not match your expectations. After reviewing your situation, we would like to send you a second replacement battery at no charge to you. I want to assure you that each battery is lab-tested fully charged after 3.5 hours with run times of 10-60 mins pending speed and attachments. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Thank you.

Aug 20, 2024

3 out of 5 stars review

Verified Purchase

Big and Bulky

A bit big and bulky for me - heavier than what I thought it would be.

Helpful?

reply from Epro Team

Hello, this is Denise with customer service. We apologize that our service did not satisfy your expectations. Your feedback is very important to us and we would like to earn another chance for your business. Please email us at service@eproselect.com or call us at 1-888-858-9100 so that we can resolve the issue promptly.

Jul 5, 2024

Fdg

3 out of 5 stars review

Verified Purchase

Expected more power

Repeatedly vacuuming the same spot needed for cleaning.

Helpful?

reply from Epro Team

Hello, this is Crystal with customer service. We would like the opportunity to investigate your feedback further. If you would please contact us at service@eproselect.com or call our team at 1-888-858-9100, we would appreciate it. We’ll work with you to resolve any issues as quickly as possible.