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Customer reviews for ePro Select Cordless Pet Handheld Vacuum with 3 Tools for
ePro Select Cordless Pet Handheld Vacuum with 3 Tools
4.1 out of 5 stars
stars245 ratings140 reviews
  1. 5 stars59% (145)
  2. 4 stars15% (37)
  3. 3 stars11% (27)
  4. 2 stars6% (14)
  5. 1 star9% (22)

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Showing 1-10 of 140 reviews
Nov 25, 2023
rxpapa
5 out of 5 stars review

Awesome little vacuum!

The ePro Select cordless handheld vacuum is very quiet and has great suction. It is awesome for vacuuming out an automobile and smaller areas around the home. It works well for furniture. It has great accessories, but it needs an extension hose. The size of the vacuum is large enough to be a little bit difficult getting around in some small places (like within an automobile). This makes it a bit difficult to get the attachment to the place you need it. An extension hose would take care of all of this. It does have a powered rotating brush attachment. This attachment works very very well! And it has a very nice filter - much better than a similar vacuum we own. Overall it's a very handy tool to have around!

Incentivized Review
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reply from Epro Team

Dear Customer,<br />Thank you so much for taking the time to leave us this great review. We are glad to hear that your experience and satisfaction has been met. We will definitely use the feedback regarding an extension hose for future products.<br />Customer Service

Aug 16, 2024
J Mock
5 out of 5 stars review

Verified Purchase

Handy Helper

I am very impressed with the performance of this Handheld Vacuum. I keep it in the back of my car and use it to clean the front floor mats at least once a week. I find the on/off switch to be a nice innovation insomuch as I do not need to keep squeezing the trigger to keep it running while vacuuming. I also like the motorized attachment which makes cleaning carpets so much easier and faster. The three levels of power are convenient and I find that most of the time I am using the medium setting for all of my cleaning needs.

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reply from Epro Team

Hello, this is Denise with customer service. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Jun 22, 2024
Lynda
4 out of 5 stars review

Verified Purchase

I'm glad I bought this hand-held cordless vacuum

I purchased this little vacuum mainly for the pet hair in my car. We have a Golden Retriever and he sheds a lot. It does a fair job of getting the dog hair off of the carpet…dog hair tends to cling to that carpet Without the pet hair, it does a great job. It holds a charge for a good amount of time. It's a little bit heavy, but I am over 70 years old…younger users would probably not have a problem with the weight. It works great getting dog hair off of my couch.

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reply from Epro Team

Hello, this is Crystal with customer service. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Dec 1, 2023
JD
4 out of 5 stars review

Great handheld vacuum for small projects, or stair

I like this vacuum. It didn't work as well as I hoped for pet hair in objects, but it is a good vacuum. It worked well on hardwood floors, and was absolutely amazing on our hardwood stairs. I'm torn from keeping it in my car, as I originally planned, or not, cause it was awesome on the stairs. I like how the main attachment swivels a little, allowing for the head to adjust to the surface. In the car it did well on non-fabric materials; and even picked up stuff from a raised floor mat when moved slowly. Why I didn't give it the 5th star is the pet hair. It does great on the roving dog bunnies in the house and stairs, even rugs. But didn't pull all the hair out of the seats or fabric containers (seen in pic). We have a husky, so there's some long hair, and it gets caught in the fabric of our car and other items around the house. It did good, but after going over it a few times in multiple directions, best case was roughly 85% picked up.

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reply from Epro Team

Dear JD,<br />Thank you so much for taking the time to leave us this review. We are glad to hear that for the most part your experience and satisfaction has been met. <br />Denise

Nov 17, 2023
VH
4 out of 5 stars review

Great wireless hand vacuum for spot cleaning

I like the fact that it's wireless, light and compact. The design of the trigger being the on and off switch is really nice too. It comes with 3 different attachments for vacuuming crevices and different surfaces. It is not obnoxiously loud. I really like that it has 3 different vacuum settings. The low setting works best on noncarpet surface areas. I tested all 3 settings on the carpet. Even with the carpet attachment, it took several passes to pick up some small trash particles. The medium setting is okay for non-clingy things like small paper pieces. High setting is best for clingy materials like strings. It's advertised to work up to 10 minutes on the high setting. It lasted me almost 8 and a half minutes. Which isn't bad. Good for quick spot cleaning..

Incentivized Review
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reply from Epro Team

Dear Customer,Thank you so much for taking the time to leave us this great review. We are glad to hear that your experience and satisfaction has been met. Customer Service

Sep 21, 2024
MaBooth
4 out of 5 stars review

Verified Purchase

Animal vacuum 4 legged and 2 legged!

Good little sweeper. Bigger than I was expecting. Great for baseboards and getting in cushions of chairs and sofas. Picks up dog hair no problems. A little heavy. If you are older and not much arm strength you may have difficulty using for extended periods of time.

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reply from Epro Team

Hello, this is Crystal with customer service. We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met. We will definitely pass your feedback onto our team in hopes to make it an even better experience for you in the future!

Nov 11, 2023
Lina
2 out of 5 stars review

Love the idea but don't recommend

I love the idea and it does work but the battery life is horrible. I used it for my truck and after charging to 100 it died before I could finish. I love the size and the attachments they are convenient. Only bad thing is the battery life and that is a major factor.

Incentivized Review
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reply from Epro Team

Dear Lina, <br />We’re so sorry that your experience did not match your expectations with the battery. This is on us and appreciate you bringing this to our attention. We would like to make things right if you would email service&#64;eproselect.com or call us at 1-888-858-9100 and we will work with you to resolve any issues. <br />Sincerely, <br />Customer Service

Aug 10, 2024
Mart
1 out of 5 stars review

Verified Purchase

Large and heavy

When this product arrived, I was shocked at how large, bulky, and heavy it is. I decided to return it because it was not what I wanted. I knew it would never get used in my house.

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reply from Epro Team

Hello, this is Denise with customer service. Thank you for bringing this matter to our attention. I am very sorry we failed to meet your expectations. I would appreciate another chance to earn your business. Please contact us at service&#64;eproselect.com or 1-888-858-9100.

Mar 7, 2024
Raelene
1 out of 5 stars review

Verified Purchase

Not a good buy

The suction isn't good, it dies shortly after use, it's not lighter than any other handheld vacuum. The color is nice but for the price, I wouldn't recommend. On top of that the delivery was delayed a week which is fine, thing happen but no update on the tracker or acknowledgement of the items location, it seemed to just be “no update available” for the status

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reply from Epro Team

Raelene,Thanks for taking the time to share your feedback. We’re sorry your experience didn’t match your expectations. We would like the opportunity to investigate your feedback further and apologize for the issue you are having. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Denise

Jul 3, 2024
MJM
1 out of 5 stars review

Verified Purchase

This vacuum is a piece of junk

Do not buy this vacuum it does not suck up Pet hair at all Harley

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reply from Epro Team

Hello, this is Crystal with customer service. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at service&#64;eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance.