It was like sleeping in quicksand. You sink into the mattress like a vacuum sucking you in. I couldn't even turn over! I had to grab the headboard to pull myself out of the mattress, just to get out if bed in the morning. They refunded my money, less a $199 "ship back" fee.

I have fibromyalgia and chronic pain all over my body. I haven't been able to sit up straight like a normal human being in over 2 years. It hurts to lay, turn or slightly move in bed. I just bought the tempur luxe adapt soft mattress. It is wonderful. It relieves the pain on all my pressure points. I mean there's not much doctors can do for me anymore. And the mattress does help the best it can for all the pain I'm in. So for me it's the best thing I've had in 3 years to help relieve pressure while I lay and sleep. Thank you tempurpedic.

Im greatly disappointed in this bed. I had high hopes. I dont know if I was given a used bed or what, but one side was already dented in, like it had been slept on. It was from day one. I contacted customer care and they took 10 days to get back to me. When they did they wanted me to send my information again. I refused because it took alot to move that heavy mattress to take pictures and I rehurt my back. Low and behold they had the information that I sent. Also there was no way for them to not have it because you couldnt continue with the claim without the needed information. I had several reps and the last one told me that the bed was not dented enough and the claim was denied. So there is no way for the bed to show that much dent by design. It is a very dense mattress, and you could see it a little bit, but you can feel the huge difference in both sides after flipping it around, which also leads me to believe I have a used mattress. I dont weigh enough to cause any type of dent like that in the bed on day way. So good luck if you need to submit a warranty claim on a faulty mattress that was designed not to cave in, but is some how different on two sides from the 1st day you sleep on it, They will not honor the defect warranty.

Absolutely love our new Tempur-Pedic LuxeAdapt mattress. After a bit of going back and forth, we decided to go with the soft version instead of the firm, and I am so glad we did! The soft is the perfect blend of support and enveloping comfort. It's like sleeping on a cloud! The cooling outer layer is so nice -- there's nothing more I love than getting into bed every night and having the mattress feel cool. I realize now how awful my old mattress was... I wish I would have made the decision to invest in this mattress sooner. My only small complaint is upon delivery, the mattress had a bit of a smell to it. Like a manufacturing smell, it's hard to describe. Luckily after about a week or two, it has totally dissipated. Very happy with the LuxeAdapt.

I keep questioning if this mattress was worth the money. I haven't came up with a answer yet. I will say this, I am sleeping 6-7 hours straight at night. I have not done that in YEARS!! My dog is nine and I had to retrain him not to wake me up during the night to void. So my sleep hours are great. The adjustable base really helps with my sinuses. Now for the things that I'm not pleased with: My shoulder and hip hurts more with this bed than my last and I am not happy with the split mattresses. Also this bed is not good for intimacy. The split is odd and your mate seems to be so far away. I would have kept a queen size bed over a king. Also customer service is amazing!!

We previously had a TempurPedic mattress that we purchased and loved for 15 years. When it was time to replace we originally tried another brand which we hated, so we paid the fee to return and came back to TempurPedic. We were assured that the Luxe Adapt Soft would cancel motion, but I can feel every move my husband makes on our king size mattress, which is very disappointing! The mattress also is not as soft as what we tried in the showroom. Our kids actually said it feels like a brick. I'm hoping that it feels this way because it's new. We paid so much money for the Ergo base and mattress, I'm hoping it becomes more comfortable but I know the motion issue is not going to improve. Very disappointed.

I use to wake up at least 20 times a night and because of that starting taking sleep aides to help (but even then I still woke up a number of times). This new mattress changed my life!! Yes, I still wake up a couple times during the night, but that isn't because I am in pain or uncomfortable. Most comfortable bed of my entire life!!!

I have a bad back and for the last 6 months have difficulty just getting out of bed. There have been times where my wife has had to help me. The Luxe Adapt Firm mattress foam has softened causing my spine to dip. The sag is minimal and not meeting the 3/4" criteria on the 2 1/2-year-old mattress and our warranty claim was rejected. I'm not sure what I am going to do. We purchased individual mattresses my wife wanted the colling / softer mattress which she loves. I am an engineer and can tell the density of foam has weakened.

We purchased split king..have it now for a month adjusting period for our bodies on this mattress was almost 2 weeks-as this was our first foam mattress...almost gave up on it if I wasn't advised "give it to time" from our sales gentleman. Purchased firm bc of back problems...(we both under 200 lb)no pain after waking up-THANK YOU! One star down-there is still chemical odor coming from mattresses..

This was our second Tempur Pedic and we love it. We purchased and received it the very next day. The salesperson at Mattress Firm in New Braunfels was very profession and answered all our questions honestly and the installation team were also very professional.