[This review was collected as part of a promotion.] After borrowing a different Bissell model from a friend I decided to purchase one for myself and this one had all the features I wanted (including a hose and upholstery/stair tool) for a better price than the model I borrowed. It assembled easily and, after watching Bissell's instructional videos on YouTube, it was a cinch to use. The videos showed me that it's important to move the cleaner slowly over the same area a few times and this made a big difference for getting my rugs clean. It also helped them to dry faster. No where could I find guidance on how long it typically takes for the carpets to dry, but after using the cleaner to suck up as much moisture as possible, it took about 1-2 hours after deep cleaning. I haven't tried express clean yet. I also purchased the 3-in-1 stair tool, which worked better than the upholstery tool for stair cleaning, but still took time to suck up the cleaning fluid.

[This review was collected as part of a promotion.] We just used our new DualPro carpet cleaner It does work very well It is simple to use We have light color carpet & it really did a great job making our carpet look new again We are very happy with our purchase

[This review was collected as part of a promotion.] I cleaned carpet that was peed on by puppies who just didn't have the best aim for the pad. Definitely leaves carpet sorta wet when deep cleaning. I wish there was a bigger brush on the spot cleaner, also where it clips into the hose there's a tiny hole where it connects it's not air-tight. There's only a slight loss in suction. It was decently priced.

[This review was collected as part of a promotion.] I have now cleaned the floors in the whole house. Carpets, hard surface floors, walk off mats, tile floors. The house is professionally vacuumed every two weeks but I could not believe how much dirt was there. The two light brown spots on the carpet by the dog's bed I switched to deep clean and came up with an amazing amount of dog hair.

[This review was collected as part of a promotion.] I had another brand that constantly kept breaking. I purchased the Bissel and I couldn't believe how much more it cleaned the carpet. I also like that Bissel helps pets. I recommend this rug cleaner to everyone.

[This review was collected as part of a promotion.] We had one of those heavy carpet cleaning behemoths-the kind you see in the grocery store, for many years. When it needed replacing, we started looking at smaller machines-looking for something easier in our senior years. But we were skeptical that it could do a good job. This carpet cleaner is easier to use, easier to clean and does a far better job! Love this machine!

[This review was collected as part of a promotion.] Easy to set up and use. It cleans the carpet well for its size. The water tanks are easy to use and change. The only bad thing is the box was smashed upon delivery and both of the machines tires are rubbing against the base of the unit.

[This review was collected as part of a promotion.] The best ever! I owned a cleaner that was 15 years old and this one replaced it. What a difference. I have 2 dogs that carry in plenty of dirt. This makes the rugs clean and smelling wonderful. I would highly recommend this cleaning to anyone who has pets or kids.

[This review was collected as part of a promotion.] This is by far one of the best purchases I've ever made and didn't know I needed! I am obsessed with my new cleaner and it's a must have for pet owners. I went over my upstairs loft where my cat doesn't spend as much time and the amount of hair it collected was INSANE. It made my rug soft and brand new again. Thank you Bissell!!! #sweepstakes

[This review was collected as part of a promotion.] This is the third Bissell product that I have purchased and absolutely love it. IT cleans as good if not better than commercial cleaners, and I can do it at any time I need to. You can tell and feel the clean difference after using the shampooer.