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Customer reviews for BISSELL TurboClean DualPro Pet XL Upright Deep Cleaner for
BISSELL TurboClean DualPro Pet XL Upright Deep Cleaner
4.5 out of 5 stars
stars490 ratings346 reviews
  1. 5 stars73% (359)
  2. 4 stars15% (74)
  3. 3 stars3% (16)
  4. 2 stars2% (9)
  5. 1 star7% (32)
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Showing 151-160 of 346 reviews
Nov 21, 2025
PAMELA
2 out of 5 stars review

Bissell has always been my go to brand, but this has been the biggest regret I’ve ever purchased. The tanks leak, the solution stained my cream colored chairs, it’s extremely loud, and inefficient. I don’t have children or pets and I have to continuously run the machine over my runners and furniture that I don’t even sit on to clean them because the water is dirty. I don’t know what the issue is with this machine, but Miss Cathy Bissell, you’ve seriously let me down and I’m not buying another Bissell steam cleaner again.

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reply from Bissell Team

Hi Pamela, thank you for sharing your experience. We’re truly sorry to hear about the leaking tanks, staining, and difficulty cleaning—this is not what we want for our customers. Please check that the tanks are properly seated and seals are intact, but if the issues persist, our team would love to help resolve this for you. Reach out anytime at support.bissell.com so we can make things right.

Mar 1, 2025
Jason
1 out of 5 stars review

Leaks

Bought unit because older model finally stopped working. Filled cleaning solution container and immediately started leaking out as soon as I put onto unit. Contacted store and they were good about exchanging out. Brought replacement home, did the same thing. Definately has some type of design issue. Returned for refund, bought another brand.

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Oct 1, 2024
Bob
5 out of 5 stars review

Verified Purchase

Carpet cleaner that cleans carpets

Reasonably priced. Deep cleaning, easy to use, performs as advertised.

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Nov 15, 2024
Russ
5 out of 5 stars review

Verified Purchase

Works well

Does a pretty good job. Nice to have around.

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Aug 30, 2024
Breanne
5 out of 5 stars review

Verified Purchase

Good purchase

Works exactly as expected. Doesn’t leave your carpet soaked.

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Jul 27, 2024
MTM
5 out of 5 stars review

Verified Purchase

Easy

So easy to load and empty. Does a great job.

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Apr 27, 2025
SLK
5 out of 5 stars review

Verified Purchase

Bissell upright deep cleaning carpet shampooer

Only used once, but I do like it.

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Sep 3, 2024
Lochness
5 out of 5 stars review

Verified Purchase

Easy to use

Easy to use, lightweight, comes with 2 attachments

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Sep 28, 2024
Larry
5 out of 5 stars review

Verified Purchase

Nice!

Very convenient and easy to use.

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Jun 19, 2023
debbie
5 out of 5 stars review

Verified Purchase

I would buy again!

[This review was collected as part of a promotion.] Works great and is better than any we've had previously!

Review from BISSELL Homecare
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