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Customer reviews for BISSELL TurboClean DualPro Pet XL Upright Deep Cleaner for
BISSELL TurboClean DualPro Pet XL Upright Deep Cleaner
4.5 out of 5 stars
stars490 ratings346 reviews
  1. 5 stars73% (359)
  2. 4 stars15% (74)
  3. 3 stars3% (16)
  4. 2 stars2% (9)
  5. 1 star7% (32)
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Showing 141-150 of 346 reviews
Jun 18, 2023
Alfonso
5 out of 5 stars review

Verified Purchase

It is a No Brainer. Excellent well worth the money.

[This review was collected as part of a promotion.] The product with the TurboClean Dual carpet clean is awesome. We have 2 terriers and after cleaning our expense carpets they look brand New. I highly recommend the product.

Review from BISSELL Homecare
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Mar 18, 2026
STEVE
1 out of 5 stars review

inadequately designed parts and cheaply made

The carpet cleaner broke during the first time I used it. The handle is inadequately designed and will not stay in place. This is a cheaply made carpet cleaner and based on how poorly the handle is made I don't think it can be expected to be durable. This is not a wise buy.

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reply from Bissell Team

Hi Steve, we’re sorry to hear your BISSELL TurboClean DualPro Pet XL broke during your first use—that’s not the experience we want for you. We understand how disappointing it is when a machine doesn’t feel secure or durable, especially right out of the box. Our support team would like to look into the handle issue and help make this right—please reach out at support.bissell.com.

Feb 22, 2026
anonymous
2 out of 5 stars review

Ineffective, Disappointed buy a shark instead.

Blinded by star ratings on this carpet cleaner, I made the mistake of purchasing it. I used to have a hoover that had steam as well and it was great, until it broke and decided to look for a new one. This is the worst carpet cleaners i can think of, when you are pressing the handle to spray the solution, It gets sucked back in right away with no chance on letting it sit a bit/ brush... this vacuum carpet cleaner also lacks in power suction so much, it has a big dirty water container but it stops sucking after 2 cups of liquid in total. Honestly, This is perfect for those type who use 1 tbsp of detergent per wash load, then this type of carpet cleaner vacuum is for you

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reply from Bissell Team

Hi there, we’re sorry the TurboClean DualPro Pet XL didn’t meet your expectations. The spray recovering too quickly and the suction stopping early can happen if there’s a blockage or the tank seals aren’t fully in place, and our team can help walk through a quick fix. We appreciate your feedback, and you can reach us anytime at support.bissell.com.

Aug 7, 2025
Keith
5 out of 5 stars review

Verified Purchase

Grate purchase

Works amazing

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Jun 29, 2025
Mama Bear
4 out of 5 stars review

Verified Purchase

Cleans really well

Great product.

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Sep 21, 2024
Van
5 out of 5 stars review

Verified Purchase

Vacuum

Great

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Jul 13, 2024
Greg
5 out of 5 stars review

Verified Purchase

Turbo lean shampoo carpet cleaner

Works really good.

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Aug 28, 2024
TCox
3 out of 5 stars review

Better than nothing...

I have owned Hoover in the past. This works okay but dirty water drips onto the floor...using the upholstery cleaner so where the unit sits on the floor will be wet underneath. If this is on the carpet you have to clean a few times to remove it. Drips even once unit is off. Overall, would not recommend.

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Jan 11, 2026
JENNIFER
5 out of 5 stars review

Great Cleaner for a great price

I had the little green and it stopped working so I figured I'd buy one for all my floors, not just a spot cleaner. I was not disappointed. It got out stains without an issue. It has great suction. You do have to empty the dirty water twice for every one fill of the clean. Overall it is great, my carpets look a lot better and cleaner. I vacuumed prior to using the carpet cleaner and the cleaner got up a lot more dog hair my vacuum had missed.

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Nov 21, 2025
DAK
2 out of 5 stars review

Coat Tail Rider - I do not suggest

Owned a few BISSELL's over the years, Good machines This one, well my old one that's been around for years sucks better than this one. only reason I needed a new one is the old one wouldn't stop discharging solution, Bought for the name, but it looks like BISSELL is riding coat tails now.

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reply from Bissell Team

Hi DAK, thank you for sharing your honest feedback. We’re sorry to hear the TurboClean DualPro Pet XL didn’t meet your expectations compared to your previous BISSELL machine. Performance issues can sometimes be improved by checking the suction path and cleaning the nozzle and brush roll. If you’d like, our team can walk you through troubleshooting or explore other options—please reach out at support.bissell.com.