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Customer reviews for BISSELL TurboClean DualPro Pet XL Upright Deep Cleaner for
BISSELL TurboClean DualPro Pet XL Upright Deep Cleaner
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4.5 out of 5 stars
stars490 ratings346 reviews
  1. 5 stars73% (359)
  2. 4 stars15% (74)
  3. 3 stars3% (16)
  4. 2 stars2% (9)
  5. 1 star7% (32)
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Showing 91-100 of 346 reviews
Sep 13, 2025
Poppy
3 out of 5 stars review

Verified Purchase

Heavy Duty

And I mean heavy. This is not easy to get around the house

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reply from Bissell Team

Hi Poppy, thanks for your feedback. We hear you — the TurboClean DualPro Pet XL is built for deep cleaning, but that can make it feel bulky around the house. For easier maneuvering, try using shorter passes and storing it near high-traffic areas. If you'd like help finding a lighter BISSELL machine that still tackles pet messes, we’re happy to assist at https://support.bissell.com.

Jan 30, 2025
Tangie
4 out of 5 stars review

Verified Purchase

I love it

This carpet cleaner really does amazing and I need that because my kids are messy

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Jul 21, 2024
Debbie
5 out of 5 stars review

Verified Purchase

Bissell carpet cleaner

Works great carpet was dry in an hour

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Sep 14, 2024
Giselle
5 out of 5 stars review

Verified Purchase

Highly recommend

Great machine does a good job

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Apr 6, 2026
anonymous
1 out of 5 stars review

the handle kept coming off, which would stop the spray trigger. I returned it and the second one also comes apart mid-use. If the handle didn't come off, then it would be a great cleaner aside from leaking water after being turned off. I will be returning this and exchanging it for a shark or other cleaner.

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reply from Bissell Team

We’re sorry to hear about this experience — that’s definitely frustrating, especially when it affects cleaning mid‑use. The handle should lock firmly into place, and leaks after shutdown aren’t expected, so this may indicate a defect with the machine. We appreciate you sharing this feedback, and our team would be glad to help troubleshoot or discuss replacement options at support.bissell.com.

Jul 7, 2025
Daisy
1 out of 5 stars review

Don't recommend bad suction

I have only used it two times and the dirty water tank barley gets filled leaving my large wool rug soaking wet and after 24 hours still wet

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May 28, 2023
Lisa
5 out of 5 stars review

Verified Purchase

Stands up to lots of fosters!

[This review was collected as part of a promotion.] We foster for a local rescue and love our carpet cleaner. Does the job and helps our house stay clean. #sweepstakes

Review from BISSELL Homecare
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Jun 20, 2023
Charlotte
5 out of 5 stars review

Verified Purchase

Two family owners like this product

[This review was collected as part of a promotion.] Very easy to set up and use. Great job on my dirty carpet and pet "problems". A little on the heavy side but great cleaning!

Review from BISSELL Homecare
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Oct 10, 2022
Merle Team
5 out of 5 stars review

Verified Purchase

The TurboClean DualPre Pet Carpet Cleaner is great!

[This review was collected as part of a promotion.] It was easy to assemble and use. I have 2 Australian Shepherds, so I am always using it. I am very happy with it.

Review from BISSELL Homecare
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Oct 3, 2023
Kathy
5 out of 5 stars review

Verified Purchase

I would recommend this product

[This review was collected as part of a promotion.] Used t for first time & removed areas that were not coming clean with previous cleanings! Thought it was easy to clean but found it a little heavy when using.

Review from BISSELL Homecare
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