We appreciate your letting us know about your dishwasher's condition. Let's help you out, Adams23. We recommend the cleaning link below to help rectify the bad smell you have with your dishwasher. There are hyperlinks and a YouTube video included for further help. Routine and deep clean your Samsung dishwasher: https://www.samsung.com/us/support/answer/ANS10002330/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149833317, to help our team pull up your information. Have a great day! ^Chrystel

Good day, We understand how frustrating it can be when things don’t work as expected, especially with a product you were looking forward to using. We're here to support you. This dishwasher model features the Auto Release Dry function, which enhances drying performance by automatically opening the door 1 to 15 minutes before the cycle ends. For more details, please refer to page 34. Additionally, please refer to page 33 under the "Sound" section for instructions on how to mute the dishwasher. User manual: https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf We recommend browsing this link to help determine which steps to take when water leaks occur. Learn more by visiting the hyperlinks. Samsung dishwasher is leaking or has a leakage error code: https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149879817, to help our team pull up your information. Have a great day! Chrystel

Greetings, We understand your disappointment with your dishwasher not being installed. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147649529) to help our team pull up your information when you message us. Thank you. -Ricardo