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Customer reviews for Samsung Top Control Dishwasher with AutoRelease Dry for
Samsung Top Control Dishwasher with AutoRelease Dry
4.4 out of 5 stars
stars
570 ratings570 reviews
  1. 5 stars73% (416)
  2. 4 stars15% (83)
  3. 3 stars4% (20)
  4. 2 stars2% (12)
  5. 1 star7% (39)

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Showing 91-100 of 570 reviews
Mar 11, 2026
Reviewer name: Pv2146
5 out of 5 stars
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] This is amazing, no noise, cleaning excellent. I can use the app to start the job and it's very efficient. The space inside is enormous and have racks very ergonomics. All dishes are clean and dry quickly.

Review from Samsung US
Helpful?2IGOB0HZ42P413608208314
Jan 21, 2025
Reviewer name: Hikeaway
1 out of 5 stars
1 out of 5 stars review

Beware of top drawer adjustment (or lack thereof)

I bought this back in July 2024, and I wish I had done a lot more research. The 3rd drawer is great, but the caveat and deal breaker is that the drawer where you usually put glasses only has 2 adjustments. So if you put tall glasses in and lower it, then you cannot put full size plates on the bottom rack. If you leave it in the high slot, you can't put tall glasses in because they will collide with that 3rd rack. Such a sad and easily fixed issue! In hindsight, I went back to the store and many other dishwashers have the glass drawer incrementally adjustable, and according to me and my tape measure, everything would fit just fine using that, so it's not rocket science. If they would offer an adjustable replacement part, I'd jump on it, but alas, this is not something they do at this time. Then the second week of January 2025, the door that is only supposed to crack when the cycle is finished is now opening all the way down flat, becoming a tripping hazard. At least that one is supposed to be covered under warranty. I am so very disappointed.

Review from Samsung US
Helpful?2IGOB0HZ42P413608208314
reply from Samsung Care

Greetings, We appreciate you sharing your insights about the use and design of this Samsung dishwasher. We are here to assist you. I have shared a link below for tips to load your Samsung dishwasher. Kindly watch the video in the article. https://www.samsung.com/us/support/answer/ANS00062443/ Please feel free to contact us using the options below. We look forward to assisting you as best we can. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148222400, which will help our team pull up your information. ^Rainly

Mar 11, 2026
Reviewer name: Elizabeth7
5 out of 5 stars
5 out of 5 stars review

Ultimate Dishwasher

[This review was collected as part of a promotion.] I am very pleased with this dishwasher. My dishes come out cleaner than ever. I like the selection of choices for settings, because I can customize them to my needs. The washer is extremely quiet which is a nice bonus.

Review from Samsung US
Helpful?2IGOB0HZ42P413608208314
Feb 20, 2026
Reviewer name: Pitbull Dad
4 out of 5 stars
4 out of 5 stars review

Happy with the dishwasher

[This review was collected as part of a promotion.] Cleans dishes and silverware well. I wipe the silverware with a sponge before placing it in the dishwasher else it will leave a haze or spots. It is very quiet and I can hear the TV with the dishwasher running. It is easy to use, load and unload. It has drying feature but it is simply opening the door. Kind of wished it did better drying since I have to wipe water droplets off each dish before putting away

Review from Samsung US
Helpful?2IGOB0HZ42P413608208314
Mar 25, 2026
Reviewer name: MyKidsMom
3 out of 5 stars
3 out of 5 stars review

Beautiful Appliance-Performance Average

[This review was collected as part of a promotion.] Haven't had the opportunity to use all the features and benefits of this dishwasher. Have had it installed for about 3 weeks and have ran it about 4 times. Confused because I think that the drying feature isn't working properly. Dishes are still misty with water. Some dishes actually still dripping water. Just running normal cycle. Using dishwashing pods. It is a beautiful appliance, just want performance to match the beauty.

Review from Samsung US
Helpful?2IGOB0HZ42P413608208314
reply from Samsung

Hi MyKidsMom, It’s nice to hear it adds to the kitchen’s look, especially with its design standing out, and we recognize how important reliable drying is over time. Samsung dishwashers dry by allowing moisture to condense on the interior walls rather than on the dishes. Some water droplets may remain, especially on plastics, though slightly opening the door can help improve drying. More guidance available here: https://www.samsung.com/us/support/troubleshoot/TSG10007201/ If you need further help, you’re welcome to reach out through any of the options below: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When you reach out, sharing the reference number (1152518025) will help us assist you more efficiently. Samsung values your business. Glaiza Samsung Care

May 27, 2026
Reviewer name: AshT
1 out of 5 stars
1 out of 5 stars review

Breaks

Dishwasher itself is not bad but we are having to replace out circuit board after a year and a half. They sent the wrong part to our repairman and we have now waited almost two months for a repair. Our screen on our fridge went out at 13 mos. My previous Samsung products had serious issues early too, but I thought maybe they would be better now. We will never buy Samsung again and I warn everyone I know.

Review from Samsung US
Helpful?2IGOB0HZ42P413608208314
reply from Samsung

Hello AshT, We can see why long-term dependability and consistent support play an important role when choosing and continuing to use our appliances. When a repair involves part availability or coordination with a service technician, timelines can sometimes be affected by ordering accuracy or shipping constraints. Reviewing the full case allows us to check for any updates, confirm the correct parts are in process, and ensure everything is aligned for completion. Please keep this reference number for your records: 1152552191. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care

Mar 11, 2026
Reviewer name: Kilcranp
5 out of 5 stars
5 out of 5 stars review

Great quiet dishwasher

[This review was collected as part of a promotion.] The dishwasher is efficient and quiet. This was a replacement for another dishwasher that stopped efficiently washing dishes. We now use less soap and get cleaner dishes. The open at the end of wash feature allows the last bit of moisture to evaporate after the cycle ends.

Review from Samsung US
Helpful?2IGOB0HZ42P413608208314
Mar 3, 2026
Reviewer name: nibras
4 out of 5 stars
4 out of 5 stars review

A good machine

[This review was collected as part of a promotion.] I've been using this dishwasher for two years now. I like it. Cleans well. Quiet. It was a good deal when bundled within the four kitchen appliances. The first unit I received leaked though and the door didn't always open at the end of the cycle. I contacted Samsung and they eventually replaced it with a good one. No issues since then.

Review from Samsung US
Helpful?2IGOB0HZ42P413608208314
Mar 7, 2025
Reviewer name: MikeyD
1 out of 5 stars
1 out of 5 stars review

Premature Rusting and Poor Cleaning Performance

This dishwasher was installed by the builder of our home, and it's clear why they chose it—likely the cheapest 'modern-looking' option available. Almost immediately after the warranty period ended, the drawer baskets began rusting severely. Now I have tines breaking off completely, and replacement baskets cost nearly as much as a new dishwasher. Unlike previous dishwashers I've owned, this Samsung model requires extensive pre-cleaning of dishes to achieve even adequate results—despite having filtered and softened water throughout our home. The poor cleaning performance combined with the rapid deterioration of components is deeply disappointing. I'll likely be replacing this dishwasher after just two years of use, and based on this experience, I doubt it will be another Samsung product. The quality simply doesn't justify the cost or reputation of the brand.

Review from Samsung US
Helpful?2IGOB0HZ42P413608208314
reply from SEA Care

Hi MikeyD, To check the availability and compatibility of a dishwasher rack, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday. To help improve the cleaning capabilities of the unit, please see the link below and select the option that best describes your experience with the unit. Dishes are not clean after dishwasher cycle https://www.samsung.com/us/support/troubleshooting/TSG01000962/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148573538) to help our team gather your information. Have a great day. ^Charles

May 20, 2026
Reviewer name: togcpa
4 out of 5 stars
4 out of 5 stars review

Not quite what we expected

[This review was collected as part of a promotion.] It was time for a new dishwasher, so we started looking. I was trying to stay with Samsung becasue we liked our connected refrigerator from Samsung so much. We have a connected living room, dining room, and kitchen. I was focused on noise when I was evaluating new dishwashers. We are disappointed with the noise level. We need to turn up the TV in the living room when the dishwasher is running. We have switched to a higher temp setting for the water and the run time is over 3 hours, that seems a little like overkill. The auto-open feature was new to us and then we realized there is not a drying feature. In essence the auto-open is the drying feature. The dishwasher cleans very well, but it's not quite what we expected. I would not buy this model again.

Review from Samsung US
Helpful?2IGOB0HZ42P413608208314