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Customer reviews for Swiffer Sweeper Mop Heavy Duty Wet Cloth Refills, Lavender, 54 ct. for
Swiffer Sweeper Mop Heavy Duty Wet Cloth Refills, Lavender, 54 ct.
4.5 out of 5 stars
stars727 ratings428 reviews
  1. 5 stars77% (558)
  2. 4 stars10% (74)
  3. 3 stars5% (34)
  4. 2 stars1% (7)
  5. 1 star7% (54)

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Showing 11-20 of 428 reviews
Apr 28, 2023
Sadie
5 out of 5 stars review

Verified Purchase

Great product!

I find this product to be more than useful. I have a dog with bladder issues and these heavy duty wet swiffers work famously. They clean the area and leaves behind a very pleasant odor. They also come in handy for wet paw prints on the floor.

Helpful?481V64CT18E113608163689
Feb 7, 2023
Terri
1 out of 5 stars review

Verified Purchase

Don’t order online

Don’t order online. This product came frozen and as it thawed out is the box delivered in it cracked. The liquid seeped through the box and all over my laminate floor causing damage. The container of sheets is unusable as all the liquid was on my floor the next morning.

Helpful?481V64CT18E113608163689
reply from TheSwifferTeam

We're sorry this was your experience, Terri, as our Wet cloths go through strict quality checks to ensure they reach you in the best possible condition. As well, our Wet cloths have been tested to be safe for laminate flooring. We'd like to learn more and see how we can best assist you, so please give us a call at (800) 214-8734.

Aug 4, 2023
CSmith
1 out of 5 stars review

Verified Purchase

Horrible Packaging- Leading to Leaks

Horrendous packaging! I set this box on the floor near my fridge and left it there for a few days. Unfortunately, I didn't notice that it had leaked. There was so much liquid that the cabinet panel adjacent to my refrigerator absorbed all of the moisture and now requires repair! Needless to say I took it back. Sam's refunded my money and I learned that these boxes are often returned for this reason. Extremely disappointed because the product was still fully boxed up so I'm sure there were shortcuts in the interior packaging that led to this mishap. The manufacturer probably increased profits by a few pennies per packages (X millions of units sold) but I'm left with an expense to repair an eyesore in my kitchen!

Helpful?481V64CT18E113608163689
reply from Swiffer

We&#39;re very sorry this happened with your purchase. Our packages are designed to withstand a certain amount of wear and tear. We do our best to ensure that every product arrives to you in good condition. Even so, plastic packaging may become damaged or break if it&#39;s dropped, especially if it lands on a seam or corner. While there can be some occasional damage to our packages during shipping, this is not the norm, and we appreciate you reaching out. Our Swiffer Team would like to gather details to see how we can further help. Please give us a call at 1-800-214-8734 from 9AM -- 6PM EST Monday -- Friday.<br />

Jan 8, 2023
Doug
3 out of 5 stars review

Verified Purchase

Need to work on packaging and delivery

The product is good delivery needs some work. The first order came so damaged that there was no liquid in the containers. Sams sent me a new order. This one also had damage and one of the containers had leaked out, but the cloths were still wet so I transferred them.

Helpful?481V64CT18E113608163689
reply from Supplier Response

We&#39;re sorry this has been your experience, Doug, since our Wet cloths go through many quality checks to ensure they reach you in the best possible condition. We also a put a lot of thought into our packaging. We&#39;ll be sure to share this with our team, and we&#39;d be happy to look into this further for you. Please give us a call at (800) 214-8734 when you have a chance.

Mar 26, 2023
Sandra
1 out of 5 stars review

Verified Purchase

Don’t buy

They will not stay on the mop. I will not buy heavy duty swifter wet again.

Helpful?481V64CT18E113608163689
reply from TheSwifferTeam

We&#39;re sorry that this was your experience, Sandra, since our Heavy Duty Wet cloths have gone through many quality checks to ensure that you can use them with ease. We&#39;ll be sure to share this with our team. We also recommend making sure the green strip on the cloths is around the edge of the Sweeper head, and not on the floor, as this will make sure that there&#39;s enough material to tuck into the grippers. We hope this helps, and we&#39;d be happy to learn more and assist further. Please give us a call at (800) 214-8734 when you can.

Apr 17, 2026
JOEL
1 out of 5 stars review

I ordered these and both containers were unsealed. They leaked all over the box. I had them send replacements, and they came unsealed and had leaked all over the box as well.

Helpful?481V64CT18E113608163689
reply from Swiffer

Hello Joel! We sincerely apologize for the difficulties you&#39;ve encountered while trying to obtain our Swiffer Sweeper Heavy Duty Multi-Surface Wet Cloth Refills, Lavender Scent. In order to resolve this issue we recommend contacting Walmart at the number 1-800-925-6278. If you require additional assistance feel free to contact us at the number (800) 742-9220 and our team will be more than happy to help you. Have a nice day.

Apr 10, 2026
RebeccaS
4 out of 5 stars review

Works great but smell overpowering

My bed sits low to the ground but these fit under, so I clean under the bed and also under my dresser and nightstands. I love that! The pads have good thickness and they’re effective, they’ll clean up most any mess or spill. I docked one star because of the strong fragrance. I’m sensitive to strong smells. I wish they would make a lighter scent or better yet, an unscented version.

Review from influenster.com
Helpful?481V64CT18E113608163689
Mar 30, 2023
ColoradoGranny
3 out of 5 stars review

Verified Purchase

They work but are frustrating!

These do a better job of cleaning, however they don't stay attached to the Swiffer head because of the extra friction of the pad and the floor.

Helpful?481V64CT18E113608163689
reply from TheSwifferTeam

While we're glad that you're enjoying a great clean, we're sorry that this has been your experience with the cloths not staying attached. We can assure you that our Wet cloths go through many quality checks to ensure that you can use them with ease, and your feedback will be shared with our team. We suggest making sure the green strip is around the edge of the Sweeper head, and not on the floor as mopping, as this will ensure that there's enough material to tuck into the grippers. Also, make sure to use both hands while mopping so that the downward pressure helps keep the Sweeper head flat. We hope this helps, and we'd like to learn more about your experience. Please give us a call at (800) 214-8734 when you can.

Mar 25, 2023
moniquenln
4 out of 5 stars review

Verified Purchase

LESS FOR MORE

love the product but only 4 stars since they reduced the package count from 64 (2 x 32) to 54 (2 x 27)

Helpful?481V64CT18E113608163689
May 7, 2023
Margaret
1 out of 5 stars review

Verified Purchase

Swiffer Heavy Duty wet mopping cloths

Do not like blue strip going up center, seems to cause sticking. Liked the other ones better will not buy these again.

Helpful?481V64CT18E113608163689
reply from TheSwifferTeam

We&#39;re sorry to hear that this has been your experience with our Heavy Duty Wet cloths, Margaret. We can assure you that they&#39;ve been through many quality checks to ensure that you can use them with ease, and that a lot of thought went into their design. We&#39;ll be sure to share your comments with our team. As well, we&#39;d like to learn more. Please give us a call at (800) 214-8734 when you have a chance.