Im greatly disappointed in this bed. I had high hopes. I dont know if I was given a used bed or what, but one side was already dented in, like it had been slept on. It was from day one. I contacted customer care and they took 10 days to get back to me. When they did they wanted me to send my information again. I refused because it took alot to move that heavy mattress to take pictures and I rehurt my back. Low and behold they had the information that I sent. Also there was no way for them to not have it because you couldnt continue with the claim without the needed information. I had several reps and the last one told me that the bed was not dented enough and the claim was denied. So there is no way for the bed to show that much dent by design. It is a very dense mattress, and you could see it a little bit, but you can feel the huge difference in both sides after flipping it around, which also leads me to believe I have a used mattress. I dont weigh enough to cause any type of dent like that in the bed on day way. So good luck if you need to submit a warranty claim on a faulty mattress that was designed not to cave in, but is some how different on two sides from the 1st day you sleep on it, They will not honor the defect warranty.

While the mattress is comfortable, I am going to trade the soft for a firm because the soft sinks too much under my 240 pound body. I probably sink into the mattress 8 inches and this leaves my hips and pelvis out of alignment with my spine and has resulted in back pain. Hopefully the firm will be more supportive. It's hard to strike a balance because my wife is 120 pounds and the only options are firm or soft. Wish there was a medium.

[This review was collected as part of a promotion.] We purchased the luxeadapt mattress a little over a month ago and I can firmly say it was money well spent. My partner and I have been sleeping on memory foam mattresses for years, and our only hiccup with this type of mattress is how hot it gets. I am a big guy, so sleeping cool for me is of the upmost importance. Before purchasing this bed we were living in Portland, where the temperature is moderately doom and gloom most of the year. This leads to not many hot days. Having said that we would both sometimes still get very hot sleeping on our old memory foam mattresses. Needless to say we were very reluctant to purchase another memory foam mattress when we moved to Tucson. How wrong we were. A month into owning this mattress AND 100 degree + weather daily in Tucson and I can firmly say this mattress keeps us cool night in and night out. The foam itself is amazing as it literally forms to our bodies, and so far there are absolutely no indentations in any part of the mattress. Before sleeping on the luxeadapt I would wake up at least once a night to try and find a cooler, more comfortable spot to sleep. Now, if I do wake up I don't remember it, this really is the best sleep I have ever gotten. These are very expensive mattresses and I am very conservative, borderline cheap when it comes to buying any sort of furniture, but this is some of the best money I have even spent. I gave this review 4 stars only because we have only had the mattress a little over a month, so I can't speak to the longevity of it. But so far, so excellent!

Have been sleeping better and longer. Feels so comfortable and relaxing. Penelope helped us find mattress that we could both be happy with and the staff at the store were very helpful and knowledgeable. I would recommend this product for anyone that needs help finding a comfortable bed. Nothing we don't love about it.

I purchased this mattress on July 2019. I heard and read that this mattress would help me with my lower back pain. Although I don't like foam mattresses, I decided to give it a try because it was recommended. Tried it the first nights, didn't like it too much as there is no way to escape from the foam. After dealing with that foamy-thing, I started to feel that my higher back was stiff and I felt tired. However, as this mattress was recommended, I thought that my back pain was caused by a different thing. Last December, I had to sleep on a different bed for one month. My back pain disappeared. After that month, I decided to sleep again on my bed. The next day I was dealing with an excruciating back pain. I slept on the bed for one more week and the usual morning lower and higher back pain was back. What I noticed is that my hips sink on the mattress at a different level than my back and shoulders, and my back muscles have to struggle with tension all night long, causing extreme discomfort and back pain in the morning. It's been 6 months since I bought this mattress, so 90-day guarantee is gone and now I'm afraid to sleep on my own bed because of pain.

This mattress was very painful for me. I had the mattress for 10 weeks and each week my hips, back and neck got more and more painful. I would wake up sore every morning. I did everything suggested to try and break in the mattress. This mattress is firm, even though it says a medium firmness. I even bought 2 expensive tempur-pedic pillows thinking that might be the answer but that only made things worse. The pillows are so heavy and hot, even though they claim to be the best cooling. The mattress also was hot. I am now doing physical therapy to try and undo my spinal injuries from the mattress and ended up exchanging it for another brand.

Fixn to retire and getting my must haves out of the way. Number 1 was a new Harley Road King. Number 2 was a new Tempurpedic. I have slept on tempupedics for 10 years and they just get better. This one is the best so far. Other mattresses in my world do not compete(In any way). Pricey but well worth it! Now for number 3.......

[This review was collected as part of a promotion.] I don't know where to start exactly because there are so many great things about this product that I could go on for days.. But it is absolutely hands down the MOST COMFORTABLE mattress I've ever slept on in my life! Even without the extra features that could be enjoyed IF I had the Tempurpedic PowerBase for the mattress to be put down into. This is an item which can be purchased (separately) for the mattress to be put into since it hat could possibly I have had this mattress about 3 weeks now, I fell in love the first night & it still keeps getting more and more comfortable!!! I believe that's due to the special type of memory foam that is used in tempurpedic products because it is not just regular memory foam, it is much better! This mattress will conform to your body in the most perfect way and it literally feels like it hugs every part of me which I love! As a side sleeper with scoliosis curvatures in my middle of my back and also where my spine meets my neck. This mattress has already made a huge difference as far as helping my chronic pain that I deal with from the scoliosis. I love that this mattress helps to keep cool at night also, which I think would do even better with that if I wasn't addicted to my flannel sheets lol. Another thing I love about this mattress is that it is not your traditional white or off white colored mattress. My kids especially, and myself can be quite messy, so dark colors are always better for us! I love everything about this mattress I truly do. The comfort level if rated 1 - 10 would definitely surpass 10 by thousands There are only two negative things I can say about this mattress, which both things are not even aspects that would even be an issue with some or most people in the first place. The first would be that it has a very high price point. The next is that it can not be used with a regular box spring due to the heavy weight of the mattress which again, this is probably not an issue for some if not most people.

Have back, neck, hip and shoulder injury from car accident. Needed a mattress that was super soft and low pressure points since I am a side and back sleeper. The mattress takes time getting used to. Its extremely soft and comfy. Its like sleeping on a cloud. I have the adjustable base and its amazing with this mattress. Hip and low back pain are completely gone. I LOVE my nee new mattress. Best purchase EVER!!!!

We previously slept on the Tempur deluxe mattress. Have it now in guest room. We used it for 15 years. Lots of memory foam. Great mattress! Bought the luxe adapt to replace. Soft. So comfortable. You sink in, but not too much. Not hot at all (have NEVER experienced heat with any Tempur mattress, so stop talking about it). The luxe adapt isn't cheap, but we love it. We expect it to last a long time. Anybody who is serious about a good sleep needs to strongly consider this mattress.