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Customer reviews for BISSELL CrossWave HF3 Cordless Multi-Surface Wet Dry Vac for
BISSELL CrossWave HF3 Cordless Multi-Surface Wet Dry Vac
4.4 out of 5 stars
stars172 ratings167 reviews
  1. 5 stars71% (122)
  2. 4 stars13% (23)
  3. 3 stars5% (9)
  4. 2 stars3% (6)
  5. 1 star7% (12)
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Showing 71-80 of 167 reviews
Oct 31, 2022
Klvvch
5 out of 5 stars review

I hate sweeping = Problem solved

[This review was collected as part of a promotion.] I'm a single father and sweeping and mopping is the last thing I want to do. I've used this bad boy on dry and wet mode and this thing is a God send. I love this little monster and actually enjoy using it. The swivel head is nice on hard turns and she glides like a new pair of skates. Recommended for sure

Review from BISSELL Homecare
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Mar 24, 2023
Mrsrifleman
1 out of 5 stars review

I would not recommend if you have a lot of open floor!

[This review was collected as part of a promotion.] I had another cross wave that I absolutely loved but I guess they quit making them. It had a bigger tank, it had a trigger that you could control when you wanted the cleaner to be dispensed. It was awesome. This new one I absolutely hate it. It don't clean and you are constantly emptying the tank and refilling the tank. It gets to the point where I just sweep and mop by hand. Very disappointed!

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Sep 21, 2024
Renee Martinez
5 out of 5 stars review

I don't have one

I would like to know is this just something you can use quick n easy I have an older Crosswave and I love it. I have 10 dogs n I was looking for something quick n easy. I would love to get the new crosswave n I get one for my daughter did also have the shampoo loved it

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Dec 1, 2022
Bethlyn184
5 out of 5 stars review

Simple and saves so much time

[This review was collected as part of a promotion.] Such a small footprint that it only takes up a small part of the kitchen. Love the ease and simple cleanup. The Bissell Multi Surface vacuums, sanitizes, and mops all at the same time. I love the self-cleaning cycle too which is not that loud at all. This worked so well that my daughter borrowed it for 1 day to super clean and sanitize for the dorm floor. We will be buying a second one for her to keep. There wasn't anything I did not like or appreciate. Good product Bissell.

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Dec 2, 2022
Bissell HF3
5 out of 5 stars review

Love this Boswell HF3

[This review was collected as part of a promotion.] Love this vacuum! It does 2 jobs at once by picking up dirt and washing the floor. With a toddler and a dog it really helps out with the messes. And the noise is pretty low compared to other vacuums and I have had a bunch. Overall really happy this one!

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Jan 1, 2025
Ricky
1 out of 5 stars review

I would never buy any Bissell products

I have bought this product and after a few months it's belt brakes. I try to reach Bissell. They told that they don't offer a replacement for part but instead they offer some percentage off on new product. I will recommend you before buy a new product, see if they offer the replacement belt because the belt is the only thing that will break and they don't offer our replacement part

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Nov 16, 2024
DakotaQueenBee
1 out of 5 stars review

Garbage

I've been through TWO of these in a year. First replacement was after 3 months and now my replacement is worthless, 9 months later. The problem? The hose that connects the mop head and tank breaks, as was the case again today. It's not being abused and honestly I use it once a week to mop, so it's not over used either. Terrible design that breaks very easily. I still have some warranty left on my replacement second unit, but honestly I'm going to buy a different product from another company that I trust more. Not that the process is difficult but I shouldn't have to do it again. Sorry Bissell. Between this and the air purifier I bought at the same time (which also had to be replaced after only 4 weeks), you've lost any future business from me.

Review from BISSELL Homecare
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reply from bissellpwr

Thanks for your feedback as we are always looking to improve our products. Please don't hesitate to contact us directly at support.bissell.com so we can get you a working machine.

Nov 28, 2022
Jenny C
3 out of 5 stars review

Good for Deep Cleaning, Not-So-Good for Quick Clean Ups.

[This review was collected as part of a promotion.] The Bissell CrossWave HF3 is easy to operate and stores nicely in it's charging cradle, which has a relatively small footprint. A wall mount would be a nice option to have. While it did a good job of pulling a lot of dirt off the floor, it didn't pick up everything. We have a toddler and several areas of dried milk did not come off after several passes. The machine specific cleaner leaves the floor feeling smooth, not sticky like some cleaners which is good. Additionally, you have to clean out the machine and clean the roller after each use and let dry for 24 hours, which takes time and effort. This could be a product that could be leveraged as a once or twice a week deep cleaner but for quick wipe ups I would still use swifter wet jet. While over, it may have cleaned better than a quicker product the dried milk it wasn't able to remove and if you can't get your floors looking clean, removing more dirt doesn't matter quite as much.

Review from BISSELL Homecare
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reply from bissellpwr

Thanks for your feedback on the CrossWave HF3, Jenny. We will share your experience with our quality team.

Dec 12, 2022
Lorjohn
5 out of 5 stars review

Works great!

[This review was collected as part of a promotion.] The BISSELL® CrossWave® HF3 Cordless Multi-Surface Wet Dry Vac works on all of my floors and does a wonderful job keeping them clean. The fact that I can vacuum and mop/clean my floors at the same time is a huge time saver. The added bonus that my floors are sanitized after allowing the included cleaner solution that is mixed with water to sit on the floor for 5 minutes is a top reason for loving this wet dry vacuum. The directions are easy to understand and installation was quick and simple. The dock serves as a charging base as well as a self cleaning station for the wet/dry mop. I have included my honest review for the product I received from Buzzagent. I 100% reccomend this to others!

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Nov 8, 2022
Robi
4 out of 5 stars review

Solid Vac/Mop

[This review was collected as part of a promotion.] Opening the box this Vac was super easy to put together. Just had to snap on the handle. Also included were two samples of the cleaner from Brissell which seem will last quite a while. The tank for the water and cleaner is clearly marked with the amounts to be used take any guess work out of it which was nice. Just fill with water to the line then with the solution to the next line and you are ready to go. The unit came with a partial charge and was able to try it out on my kitchen floor. The self propel is a nice feature to zip around the room. The solution is automatically applied while work so no need to hit an extra button. Picked up dog hair and leaves with no issue while leaving a very clean surface. The charging station is a little large. It is a floor base the vac sits in. So no option of mounting the a wall to keep out of the way. I am used to a standard plug with smaller cordless vacuums. Wouldnt be a deal breaker for me.

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