Hello Michael ! We are always open to learning more about where we can improve. Your WORX experience helps us grow with your lawn, garden, and DIY needs. Should you wish to leave us with additional feedback or have any questions. Please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 7:15 pm PST. We'd be more than happy to assist you.

Hello Valued Customer. Thank you for bringing this to our attention. It is unfortunate to learn that you did not receive all items with each of your deliveries. Please know that this is not what we expect from our packaging/deliveries, and we will continue to work with Sam's Club our product packaging. -DestyneeE

Hello Jim! Thank you for taking the time to share your experience in review with us. Our 20V batteries work on a variety of tools and have average runtimes of up to 30 minutes. However, blowers use more power and when the blower is on the highest setting it will deplete the battery's power more quickly. For added runtime, we recommend purchasing an additional battery to assist with tackling larger tasks. WORX offers high capacity 20V 4.0Ah and 6.0Ah lithium batteries that will increase your runtime with twice the amp hours of our standard battery. -DestyneeE

Excellent choice indeed! We appreciate you sharing your review! Thank you for choosing WORX!