Hello Valued Customer. Thank you for bringing this to our attention. It is unfortunate to learn that you did not receive all items with each of your deliveries. Please know that this is not what we expect from our packaging/deliveries, and we will continue to work with Sam's Club our product packaging. -DestyneeE

Hello. Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Our 20V batteries work on a variety of tools and have average runtimes of up to 30 minutes. However, blowers use more power and when the blower is on the highest setting it will deplete the battery's power more quickly. For added runtime, we recommend purchasing an additional battery to assist with tackling larger tasks. WORX offers high capacity 20V 4.0Ah and 6.0Ah lithium batteries that will increase your runtime with twice the amp hours of our standard battery