All of a sudden , it cannot recognize my login again. I have yried resetting, uninstalling and reinstalling ans finally contacted the support desk but no response. I got it since August, I am not sure if i can return it at this time. I am not happy with this product

Purchased unit 2 months ago. Have NEVER owned a robot vac. 1. It only has one sweeping leg. Now that I have seen others, I would recommend you get a unit with two sweeping legs (the small sweeping brush). 2. Of course, you have to remove the hair from the rollers, no big deal. However, the unit started to leave more lint and dust than it was picking up. I removed the roller, and I saw the unit is completely filled with lint and fibers despite doing a sepf cleaning each time I set it to clean. Like, it was FULL .. no accessible compartment on the unit to be able to remove this lint. I had to twist all my fingers as BEST as I could to remove the lint, which was a considerable built-up. That defeats the purpose of the self clean, which sounds like a turbo engine but does not work. I am extremely disappointed of the quality of this product and how it does not really empty the unit correctly. There are other small limitations on the app, which you can't send it to one room unless you stop the unit on its way back from a designated cleaning assignment and then restart it. But not too bad. You can't ask it to remap your home unless you delete the current map. I figured out there is a vacuum level (intensity) after trying to figure out what it keeps dumping all the dust. Settings could use a bit of user friendly set up.

We absolutely LOVE DUSTIN! We got him in March and he has been doing a great job. He makes cleaning so much easier. It's great that you can have him clean the whole house or even just pick a room. The appt is easy to use. What is even better is that when I ordered Dustin, Sam's had a great deal on him ($199.98)! I think they need to come out with a new addition, "JUSTINE". She should clean baseboards, walls, and windows! Can't wait! LOL

I bought this in February but because of time constraints did not use it until June. It worked great the first 2 times. I love it when it works, but it keeps going offline and will not stay charged. I have taken the battery out three times and reconnected it like a fellow irobt user found helpful, but nothing. Very disappointing.

We have been using our Distin Robot for about three months now. It has been very efficient in mapping out the house and cleaning. When the robot has to recharge it returns to base, recharges and then resumes where it.left off. It has integrated seamlessly with our Alexa and we can operate remotely through the app. Really enjoy that it empties automatically at every return to base. We have been very pleased with it. We've owned other brands and so far this is operating the best.

We love our Dustin Bobsweep! The app is so helpful and easy to use. Since Dustin mops as well, there are options to add "no mop zones" on the app and it works well. I watched him mop and it did a great job. The self-emptying is another great feature. This is a perfect addition to our new house and I couldn't be happier with our purchase. A must buy!

Ok

I bought this vacuum as a gift for my wife, and it has been amazing. First, I got it on sale which made it an unbeatable purchase. Second, it was an easy set up process. Thirdly, it cleans great and picks up a lot of dirt and hair. We have indoor dogs, and this little bot helps out so much. Finally, I was cleaning my bot and, in the process caused some minor damage to the motherboard. This damage prevented the bot from performing to its full capacity. I emailed Bobsweep support, and they handle my issue with great customer service. Even though the malfunction was my fault, they requested that I send it in for them to take a look. In just 5 days from sending my vacuum in, they had it on its way back, good as new. Once again it is making a big difference in our house.

Dustin has been a great addition to our family. We have three kids so our floors are always dirty. Thanks to Dustin, we now have consisten clean floors. What I like the most is that Dustin is quiet, cleans well and his battery lasts a long time. Dustin has given us back more family time by taking the chore of sweeping and mopping. We love home!

I bought this to replace my 10 plus old iRobot so I could take advantage of newer technology with radar. Dustin does a great job at navigating my home and love the fact that I use low setting while vacuuming the house so it doesn't distrube me on those work from home calls.