This product worked right for about a week. It kept telling me The lidar sensor was not working. I cleaned it braided out like they said did everything they told me and it still would not work. Getting a hold of somebody to help you repair the problem is hard because all customer service is done through email. I am returning this product, so frustrated!

We had previous robot vacuum and this is definitely a lot quieter than our old one. It works great and I am always amazed at how much it picks up. We didn't have a self-emptying vacuum before so we are loving that feature. We are very happy with this purchase.

I love my new bObsweep “Dustin” model Vacuum & Mop! This robot vacuum and mop works extremely well. It is quiet and easily maneuvers throughout my one-story home. It gets into the corners beautifully and goes over both normal & higher thresholds. I have not had to use my other more traditional vacuum since I bought "Dustin" a month ago. Setting up was easy and quick, mapping my home and the app was easy to manipulate. The one-page instructions for the first setup of the robot are clear and easily understood. I've used the mop twice and it does a good job. You don’t need to use too much water, and I added a little vinegar and floor wash to my water. The mop plate is easy to attach and remove when you use it. The mop pad can be washed in the washing machine. The only issue I had was hubby not picking up his socks on the floor and I had Dustin set to do a vacuum early in the morning before we woke. He tried to eat the sock and shut it down. I found it when I woke up and it didn't go far into the brush. It was a quick fix, and he returned to his base to recharge. I have cleaned the machine twice now, to keep it in optimal condition and I would suggest that, especially if you have someone with long hair in the home. The tool to clean the brush comes with it and it's effortless. I recommend the bObsweep Dustin Robot Vacuum & Mop. I loved it so much that my son bought one for his dog-loving home.

Love this machine! Got this for myself before Christmas and its been great. Super easy set up, very quiet running. Picks up really well and the self empty feature works fantastic. I love how easy it is to run from the app on my phone and being able to watch the map and see he (Dusty) gets in all the nooks and crannies is awesome.

Dustin is awesome! I call myself the Imelda Marcos of robovacs because I've gone through so many of them. So far Dustin is on top. It cleans well, contains itself to areas I've identified as no-go areas, returns to the base much quicker and easier than other vacs I've had, recharges quickly, and empties the bin fully. Definitely recommend!

I just got the Bobsweep "Dustin" and it has performed to my highest expectations. I have not had the auto vacuum out the contents feature before so this is a real step up. I fully expected to have to move it back to the base, but when he was full he went back to the base emptied himself out then went back to vacuuming the house. Outstanding!

Dustin is doing a good job so far, and seems to pick up most dirt and hair particles fine. His navigation seems "smarter" than the previous two robot vacuums I had. Sometimes he outlines the area first and then fills in the middle, and then I have seen him do the middle first and then the boundaries at other times. It was surprising to me how quiet he sounds as he is doing his job. However, I was a bit startled at the noise during the very first docking when he was emptying into the vacuum bag. I now know to expect that. He did get stuck under a bench leg at first, and didn't make a sound (no beeping) so I had to look high and low for him. I have not used the mop feature yet. I have not downloaded the app yet either, as it's just been easy to manually push the 'Go' button and let him do his job around the house, and then dock himself so that he's charged up and ready to go the next time around.

We love this thing! It does a thorough job sweeping and always returns back to the base to empty and charge. We've only tried mopping once, but it seemed to work really well. Love that you can edit the map and add no sweeping and/or no mopping zones and set a schedule for it to run whenever you want. Soooo much quieter than the roomba we replaced with it. One of the best purchases we've made. Highly recommend!!!

I bought this based on great price and good reviews. $200 for a brand new self emptying robot vacuum seemed almost too good to be true! Unfortunately, it was not good at all. The packaging is great and it looks well made, but it's performance is horrible. The app is well laid out, but the mapping is innacurate and the area avoidance function did not work. The vacuum would constantly get stuck on flat low pile carpet and the edge detection didn't work either. The self emptying function is loud enough to wake the dead. I had to return this. I would suggest paying a little more and getting a better model.

I bought my Dustin Bobsweep a couple months ago. I was amazed on what features it had. You put a app on your phone so you can go look and see everything on there. I had a rooba years ago. I had alot of problems with it. So when I got Dustin I have been very impressed on how it works. I have three cats. So it picks up all of the cat hair off the floor. I clean it once a week. Very easy to clean. If you have animals, it just makes things so much easier and faster. It vacuums while you do other cleaning in your house. I called customer service a couple to make sure I was doing everything right. The lady I talked to was very helpful and nice. She helped me set Dustin up with Alexia too. So I would definitely recommend this product. So glad I bought it.