We bought this 3 months ago. Previously we had another top-of-the-line robot vacuum... from 2018. Let's just say that the technology has dramatically improved since then. The way this empties itself and maps the house is fantastic - and it's much quieter than our old one. We love our new friend "Dusty!"

I love my new bObsweep “Dustin” model Vacuum & Mop! This robot vacuum and mop works extremely well. It is quiet and easily maneuvers throughout my one-story home. It gets into the corners beautifully and goes over both normal & higher thresholds. I have not had to use my other more traditional vacuum since I bought "Dustin" a month ago. Setting up was easy and quick, mapping my home and the app was easy to manipulate. The one-page instructions for the first setup of the robot are clear and easily understood. I've used the mop twice and it does a good job. You don’t need to use too much water, and I added a little vinegar and floor wash to my water. The mop plate is easy to attach and remove when you use it. The mop pad can be washed in the washing machine. The only issue I had was hubby not picking up his socks on the floor and I had Dustin set to do a vacuum early in the morning before we woke. He tried to eat the sock and shut it down. I found it when I woke up and it didn't go far into the brush. It was a quick fix, and he returned to his base to recharge. I have cleaned the machine twice now, to keep it in optimal condition and I would suggest that, especially if you have someone with long hair in the home. The tool to clean the brush comes with it and it's effortless. I recommend the bObsweep Dustin Robot Vacuum & Mop. I loved it so much that my son bought one for his dog-loving home.

I read the reviews prior to purchasing my first and I did some checking on my 5G being able to support 2.4 and, indeed, most already have a guest account with the slower speed and if mine had not, the Internet router had the option - so that was terrific. On s the maps were set, it didn't matter what wifi I used on the phone. I bought a second vac on the day I was able to use the first. I have had no problems to fix, but I have used customer service for questions and they have been incredibly responsive and helpful, even sending a second brush after I explained why it would be helpful. Love my BOB and DUSTIN Highly recommend at the $199 price!

This product worked right for about a week. It kept telling me The lidar sensor was not working. I cleaned it braided out like they said did everything they told me and it still would not work. Getting a hold of somebody to help you repair the problem is hard because all customer service is done through email. I am returning this product, so frustrated!

This is the easiest robot vacuum I’ve ever set up. Just put it in its home station and press Go on the BobSweep app and it takes off and starts mapping while cleaning. Couldn’t be simpler. Every time it cleans, it updates the map. It does a great job and even color codes each area on that floor (eg. kitchen is different color than family room or bathroom…) so if you need a particular area cleaned but not the entire level, you can select Quick Clean on the app, then select the colored area on the map and it will just take off and clean it. I’ve raised my couch and ottoman using 2” tall furniture risers so Dustin can clean under them. No more dust bunnies there either. Super happy with Dustin! For the price, features and capabilities, it cannot be beat.

I have 4 kids and 4 dogs and cats. Including a Great pyr and a Corgi. Shedding MACHINES. I have to vacuum fur tumble weeds every freaking day and it stinks!! Well, not anymore!!! This little machine is so awesome. Don't get me wrong, nothing beats a good deep cleaning with elbow grease but, I only vacuum once a week now cause this little beast is great at helping me keep up with day to day sweeping. Bonus, it prompts the kids to keep their toys cleaned up. Get it! You won't regret it!

I just got the Bobsweep "Dustin" and it has performed to my highest expectations. I have not had the auto vacuum out the contents feature before so this is a real step up. I fully expected to have to move it back to the base, but when he was full he went back to the base emptied himself out then went back to vacuuming the house. Outstanding!

I bought this vacuum 4 months ago, at first everything was working fine; loved the fact that had more suction than my other higher end vacuum but everything went downhill after the first update. I thought it was just a bug and made the vacuum remap again....Well I guess is not a bug because the map disappears after every update, it is very frustrating because I cannot use the quick clean, room clean or spot clean. It is not worth the money.

So pleased with this purchase. Was skepticle about how well it would work. Out did my expectations for sure. Had a bit of an issue with the side brush and customer service worked with me until completely solved so even an a plus for them. Highly recommend.

Recently purchased my first Dustin and used it for a few weeks. I started having issues with it not returning to its home base or localizing and I had only used the vacuum feature. I reached out directly to Dustin (Gabriel) and immediately talked to someone on the phone. Gabriel helped me resolve the issue and followed up with me a week later to see how my Dustin was doing. I was still having the same issues and they offered to send me a free new replacement. The whole process was easy to send my old one back and get my new one. After I received my new Dustin, Gabriel contacted again to see how my new one was doing. Dustin's customer service has been great and even better they offered to send me a free replacement.