I have bought 4 mattresses from you. The first one bought in 2006 is still in our guest room and fantastic. The second one worked for 11 years and then you guys gave us credits to buy the two we have now. Also fantastic. My wife's mattress (we have split king) which is a medium is still great. Mine (firm) has been far less than impressive. But the worst of it is the dishonest way you “assess” damage. We did everything right. You refused our warranty claim because there are 2 pencil eraser sizes stains on the mattress cover (NOT on mattress. On mattress cover!!!). Your assessor said this is “water damage”. Complete and utter nonsense. Especially as the mattress sags on one side and the “water damage” is on the side with no issues.

We were initially very happy with our Tempur-Pedic ProAdapt Soft mattress—it was comfortable and felt like a great investment. However, after just a couple of years, it started to lose its shape and is now sagging in multiple areas. Since this seemed like a clear product failure, we filed a warranty claim. We provided all requested documentation, including photos showing proper support underneath the mattress and that we've consistently used a mattress protector as recommended at the time of purchase. Despite this, our claim was denied, citing improper care. This was extremely frustrating and honestly confusing, given that we've followed all care guidelines. It's hard to understand how that conclusion was reached based on the information provided. No expert came out to review the mattress they based this on a few images that to be looked exactly like the examples. For a product at this price point, I expected better durability and stronger support from the company in honoring their warranty. This experience has been very disappointing and has definitely changed my perspective. I would encourage others to look closely at warranty coverage and long-term performance before making a purchase. I would NOT recommend this product OR this company after this experience.

This is my second Tempur-pedic. I previously owned a Cloud. I don't think one can beat the quality. It is comfortable, firm (even though medium), with good body support. Scott was very helpful, professional and easy to work with. We appreciated John and Brady's quick and professional delivery.

We've had the Tempur-Pedic ProAdapt mattress for about a month now, and it has been a great purchase for us. From the first week, we noticed better sleep quality and waking up with much less pain and stiffness. The mattress provides excellent support while still feeling comfortable and pressure-relieving. One thing we really appreciate is how well it conforms to your body without feeling too soft or “sinking in.” Motion transfer is minimal too, which helps if one person moves during the night. After a month of use, we're very happy with it and would definitely recommend the ProAdapt to anyone looking for better comfort and support, especially if they deal with aches and pains while sleeping.

I like our new mattress. We are still getting used to it but it does seem to help our joints. I'm a little disappointed though because the mattress bounces every time husband moves. He has restless legs and we thought this mattress might help with motion. Sadly, it does not.

Some of the best sleep I've had in years! Took about ten minutes to adjust to the TEMPUR-ProAdapt mattress. Combined with a quality mattress pad and a new pillow (Layla-Kapok), I found the first night and every night since to be the best sleep I've had in many years. - No stiffness in the morning - Solid sleep with no tossing/turning - Comfort and "just right" temperature throughout the night This is a premium priced product so my expectations were pretty high and I'm more than satisfied that I got what I paid for and more. Highly recommend this mattress! The Ashley team arrived on-time, installed the TEMPUR-ProAdapt and removed my old mattress. They were on time, fast, efficient and in-and-out in less than 20 mins.

Our experience with the Tempur-Ergo ProSmart Split King has been excellent. The split king design allows each of us to customize our side of the bed, which has made a huge difference in comfort and sleep quality. The Zero Gravity position is incredibly relaxing and helps reduce pressure on the back, while the lumbar support and massage features add another level of comfort after a long day. The smart technology is easy to use and makes adjusting positions simple, and the automatic snore response shows how advanced this base really is. Everything operates smoothly and quietly, and the overall quality feels very premium. This has truly been one of the best investments we have made for our home and our sleep. We wake up feeling more rested and comfortable every day, and we would highly recommend it to anyone looking to upgrade their sleep experience.

I've owned the Tempur-pedic pro adapt for nearly 4 years now and I generally sleep in the guest bedroom because I find it uncomfortable compared to my Casper. I find the medium has become far too soft and unsupportive and uncomfortable on my back. Going back I wish it would have gone with a firmer model or perhaps a product which would've held up better. I reached out to Support and they informed me there's nothing they can do for me at this point so pretty disappointing after making such a large investment.

After sleeping on a soft Luxe Breeze for 1.5 years and figuring out it was the source of upper back pain, I tried 5 different mattress's before finally doing a lot of research (AI was a huge help) to figure out what I needed. It came down to a Nectar Ultra vs Tempurpedic ProAdapt. I wasn't taking any more chances, and having had extremely good luck in the past with Tempurpedic, I hit the bullet and paid the huge price. After one night, I do not regret the purchase!

I suffer from sever back and joint pain and sciatica. After a week of sleeping on this bed, I wake virtually pain free. Just some slight stiffness. Before this mattress I would wake up barely able to walk and was so stiff for the first 30-60 minutes of every day. Now that I've had the bed for a month, I wake in less pain every day and feel so rested.