The mattress and frame are of great quality and very comfortable. The very difficult part is in getting our mattress and frame registered with tempurpedic. A serial number is required. Your chat line told us the serial number is on a tag found under the mattress cover. We remove all bedding and mattress cover all the way - no tag. We finally found the tag pressed under the mattress between the bottom of the mattress and frame. When you are elderly, this is a very difficult task. Now to register the bed frame. I'm a little worried about finding the serial number for our frame. It would be most helpful if you consider your elderly customers in the future. Maybe have the serial number printed on the receipt or place the tag in an easier location.

[This review was collected as part of a promotion.] Our other tempurpedic mattress was 14 years old and over the years became too soft. We replaced it with this mattress and now this one is also too soft. If you prefer medium-firm support, I wouldn't recommend this one. It started off firm, but is now hedging too soft in the sections that we use night after night. Interestingly, when one of us shifts to the middle of the mattress, it's perfectly firm. I didn't expect it to do this in such a short period of time and feel disappointed in the results.

It's pretty clear that my husband and I LOVE this brand, all around! Before we had decided to buy the ProAdapt Firm mattress, we used one of the first models of the Cloud and enjoyed it for almost ten years. After purchasing the ProAdapt, we were pleasantly surprised with the quality of the mattress pad and covering provided, and are confident to say that it is worth every penny spent! The Firm hardness is perfect for the both of us and we've had no trouble sleeping since. While in the process of moving house, we had a problem and had to utilize the mattress warranty. The customer strive was very responsive and was quick to replace the product with pickup included. The delivery guys were also very friendly. We would definitely buy from them again.

Usually it takes time to break in a mattress but the first night on our Pro-Adapt medium hybrid was the best sleep we have had in many years. Probably hands down the best mattress we have owned and our first Tempur-Pedic. Restful sleep and didn't wake up with our joints sore.

[This review was collected as part of a promotion.] This bed was the be purchase I've made in my adult years. I haven't slept better consistently ever. My husband leaves for work early in the morning and I would normal be woken up by his leaving but with this bed I slept right through it. It sleeps cooler than any mattress I've ever had. I sleep on my stomach, side, and back and it's comfortable any way. I go to bed happy every night.

This is my third Tempur-pedic and I have to say the best one yet. The hybrid model provides the most comfortable support for my aging and damaged back. It also sleeps cooler than the Rhapsody breeze. I love the feeling of the temper foam, and the coils enhance the ability to roll over, and move easily on the mattress. I'm hooked! The pro smart base is exceptionally nice in that it provides the lumbar support and newer sleep technology. The only negative is the inexpensive feel of the remote. My Ergo base remote has motion "wake up" backlighting. The Pro Smart remote requires a flash light to see which buttons to push, before the back lighting comes on, and very quickly goes off (almost instantly.) other than the remote issue, I love my new bed!!

This is by far the best bed I did ever bad. I normally have back issues that keep me from sleeping through the night but that is quickly becoming a thing of the past now. I'm also taking more naps during my days off. This mattress is awesome. It definitely did take about two weeks to fully break in, as it was extremely firm at first.

I have never bought a mattress before, first got memory form out of a box and it was terrible so I exchanged for tempur-proAdapt soft and really do not like it either. Since I already had one exchange they would not take this back and refund my money. I just do not like it so it is in the other room and I am still sleeping on my old bed. Great product but not for me.

Bought this to replace my son's bed and he loves it. He sleeps better and says it is very comfortable. We did get an adjustable base, and he really likes to zero gravity feature. Sometimes he has to lay flat though if he is moving around a lot, the zero gravity prevents his turning over all the way.

I must say that I was worried at spending this much money on a mattress (only because what would really happened if I didn't like!), but went a head and purchased it. It is the most comfortable mattress I have ever been on. No adjustment needed on my part, fall asleep right away and sleep soundly thru out the night. I will never again think twice about getting a Tempur-Pedic again!