I was very pleased with the prompt response when I contacted Keurig about the pot leaking. Within a week I had the replacement! Thank you for your prompt service!

I love the matte white - it has such a sleek look to it. And morning coffee has never been easier. My husband and I love the convenience of two different flavored cups of coffee for breakfast!

After four months of use the coffee maker stopped working. The company has a few requirements for replacement and it required to a wait of a week for replacement to arrived

I love that there is no big reservoir to get slimy and disgusting. You pour in exactly as much water as you want and it boils it all and makes a perfect coffee. No fuss no muss. In my opinion this is the best Keurig machine. 👍

This replacement one seems to work properly so far A little high priced though But I really like the fact that it gets fresh water each time and no holding tank

I purchased coffee maker for good friend back in Oct., 2023. Learned last month was not working. I called the contact number, gave them the serial number and copy of receipt and new maker was on way to my friend shortly. It is very much appreciated.

Our coffee maker stopped working, we contacted Keuring. They helped us right away and send us a new one. We received it super fast! I’m super happy with the service.

Original Coffee Maker stopped heating properly after six months. This replacement Coffee Maker was working just fine heats properly coffee has a good flavor. This coffee maker fits our space very well

I bought an upgrade and it did not heat up the water. I called the Keurig company and they were very fast and prompt and sent me out a brand new one. Very good customer service.

Got my first one year ago- it malfunctioned for some reason and Keurig was wonderful! They sent me a replacement right away in exchange for me sending my defective one for analysis. So far, life has been back to great!