thank you for replacing my K-Mini Plus but this one scares me. It makes like a snap sound every time I plug it in. I don't leave things plugged in. It is very loud and noisy. My first one was quiet and I still have to put the handle down twice for it to start the process. I am wondering if his replacement is a reconditioned one. I stand right there watching it when it is in use.

I NEVER RECEIVED IT I was careful to change my shipping address before ordering the coffeemaker. You, however shipped it to my old address in Michigan. I frantically tried calling you, filled out your form, tried emailing you. NOTHING!! You went and shipped it to the old address. The new owner, who we didn't get along with during the home sale, is now enjoying our $80.00 coffeemaker. Your survey request is the first contact I received from you. So, based on that, what do you deserve between 1-5?

Bought this a few months ago for our boat and for the first couple of months it worked great. Love the size and how quick and hot it brews however it died after just a few months. Fortunately under warranty and it was replaced but two weekends on the boat with no coffee. Really hope the replacement lasts a LOT longer or it’s back to the French press!!!

I bought the mini plus in Dec 2021 after the prior Keurig mini (a different style no longer available) stopped working after a year. I read the reviews many of which were critical but said Keurig replaced when broke. I liked the color, size & quality of coffee but after just 4 months it started making grinding noise and required two press downs each time to make coffee. I tried every troubleshooting activity and had cleaned with Keurig cleaner. It took 45 minutes online with a rep to finally have him pass me on to a supervisor who agreed I was entitled to a new one under warranty. So far this one is working but it's only been a month so I'll see what happens. There aren't competitors that I can find so you take your chances. At least warranty was honored.

I guess I didn't pay attention to the measurements if they were given. It was too deep, and I guess I didn't pay attention to the measurements if they were given. The coffee maker was too deep and to put water in the resevoir I had to pull it out from under the cabinet all the way to the end of the counter. I had given my old smaller one to a friend and exchanged it with her for the new one. She has a large kitchen and doesn't have to put it beneath a cabinet. Also, I didn't think the pod storage bin was too great. I would just leave it off.

Unit does NOT work. Followed the step by step start up instructions. The indicator light does not light up and after 2 minutes the unit just powers down without brewing. :-( Purchased for use in our RV. Thankfully I ordered well in advance so I can return for a replacement. Love the color, too bad the quality wasn't there.

My coffee was coming out cold My coffee cup was not getting a full cup My coffee maker was a gift I had no receipt and worried they would give me a hard time to my surprise they were super helpful and replace my Keurig machine without any grief Thank you so much

I love this coffee maker I put it in my bedroom so I can make s quick cup of coffee in the morning I just want to know is there a k-cup for this coffee maker so I can put my own coffe in it instead of the regular K-cups that have coffee ???? Other than that it works great I love the k-cup holder it hold 9 k-cups so that works for me I might get another one for my guest bedroom thanks kurige

Nice Coffee Maker. It does take a while to heat the water up and is hard to tell how much is too much water for the intake. I love the coffee pod holder that goes with it. So if you're patient you'll love it. I'm just used to an instant Keurig at work so I guess just called me spoiled :)

I bought this as a gift for my husband. It was disappointing that even though I marked it as a gift, it came in a branded box so he knew what it was when it was delivered (instead of a plain brown box). We use the mini to take to the cabin or hotel so we can have great coffee when traveling (we have a larger Keurig at home and love it!). It's the perfect size to travel with and all the pods fit for easy storage. The only issue we have is that we can't use our special pod for ground coffee, it doesn't fit and the Keurig won't recognize it and doesn't allow the start button to function. It only accepts store bought pods.