I received the Mini plus for Xmas gift. recently started to leak on my table from the bottom somewhere. I called customer support explained my situation and received a replacement in less than a month. I was very impressed and pleased to say the least.

This replacement is a neat upgrade!! It is sleek, compact and fits into small spaces easily. Like the red color. Great for taking on vacation (we did) or new college student who will need caffeine at any time of the day. Like the newer features..has a cubby to store pods and a "strong" brew option. While on vacation my husband kept commenting that it was" a fantastic little machine" and our teenager was all too happy that it would make hot chocolate!

I mean, really cool. That is, if you like your coffee at 150 degrees, this is for you. The coffee is tasty (if you're precise about how much water you put into it for each cup), but I need to heat the resulting coffee in the microwave for 15-20 seconds to get it up to proper temperature.

I bought the mini 2x in a week at bed bath- each time could not pull out power cord more the 12. “ without ripping it- called Keurig direct- they sent me a replacement- same issue! Am I going nuts? I’m 6’2” 240 not a small weak guy. Using it in a 12” cord - is suppose to be 30”.

I actually had to have a replacement sent. It didnt work straight from the start. You have to be very careful about how much water you use. It says 6oz minimum but mine doesn't work until 8 oz. Same in the high end. You have to be pretty precise. I was also told to use bottled water vice filtered refrigerator water. (Not happening!) I like filling it for each cup vice having water sit in it. I also wanted red which limits my options. Overall I'm satisfied.

I don't like who watered down my coffee has turned out with this Keurig. Even when utilizing the "Strong" option I'm not getting the taste I was getting with my bow broken 2.0. I'm using the same flavor of coffee and getting completely different results.

My original K-Mini Coffee Maker only lasted 6 months which was disappointing because the larger Keurig brew coffee maker I had before this one lasted several years. Keurig replaced it with great ease and in a timely manner so for the replacement process I would give 5 stars however I am not sure how to rate the K-mini Plus at this time. I really like the single serve and hope this one lasts.

I am very happy with my purchase and the customer service that I received. The machine is very easy to use and super convenient for busy mornings. The machine is also very compact and easy to maintain. I experienced an issue and customer service took care of it immediately and hassle-free. Highly recommend!

I am relatively happy with the unit. I suggest 1. A cord that is a bit longer 2. Clearer markings for the water levels on the reservoir. I received 2 e-mails about the coffee pods that were promised to be sent free of charge. One had no charge. The second e-mail had the prices. The pods were to be sent as part of my purchase at no added charge and I am standing by that agreement as I know Keurig will. That is why I deal with a reputable company such as Keurig.

This is a warranty replacement for a defective machine. The old one was making clicking noises every several hours even when the machine is completely off. Nobody could explain it so they sent me a new one. The new one is worse. I have to call and see what they will do about it.