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Customer reviews for Backyard Discovery Norwood Cedar Gazebo with PowerPort, Choose Size for
Backyard Discovery Norwood Cedar Gazebo with PowerPort, Choose Size
4.8 out of 5 stars
stars
530 ratings530 reviews
  1. 5 stars88% (467)
  2. 4 stars8% (45)
  3. 3 stars2% (13)
  4. 2 stars1% (3)
  5. 1 star0% (2)

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Showing 241-250 of 530 reviews
Apr 26, 2021
Reviewer name: NsuPT
5 out of 5 stars
5 out of 5 stars review

Perfect Backyard Getaway !!!

Purchased online and was delivered on time at the end of the driveway due to COVID restrictions. Sorted and assembled with 4 adults in about 7 hours. Highly recommend having one person on the instructions. Had a few problems towards the end getting things to line up, but with a little effort went together nicely. Definitely recommend and am thoroughly enjoying my new "room" addition.

Review from backyarddiscovery.com
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Nov 16, 2023
Reviewer name: SGoulet
5 out of 5 stars
5 out of 5 stars review

High quality materials; beautiful gazebo!

[This review was collected as part of a promotion.] We purchased the Brindlewood 10x12 gazebo for our back yard directly from Backyard Discovery. The gazebo was delivered via freight about 15 days later. The packaging was very good and the parts were very well labeled across the different boxes. We installed the unit by ourselves and found the instructions to be very easy to follow. While it was a day and a half project for two people, it was definitely a project that was attainable for the average DIY person. The gazebo is beautiful. Solid cedar and stained ina nice semi-transparent dark walnut color. I needed a few extra parts - probably because of my error, and they were very willing to ship the fasteners to me. Their customer service was fantastic dealing with them when I needed them. I priced out different DIY gazebos as well as custom built patio covers, and Backyard Discovery has the best pricing and product, hands down. Here are a few pictures of our gazebo.

Review from backyarddiscovery.com
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Jun 1, 2022
Reviewer name: gene1000
5 out of 5 stars
5 out of 5 stars review

Love the Final Product

I have zero complaints, love the final product. No missing pieces, and instructions were easy to follow. You do have to be somewhat handy to put it all together, and if you dont square it up the roof panels will not go on right. That was the only thing with the set up i would warn people about. And it 100% is not a one person job.

Review from backyarddiscovery.com
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Mar 26, 2024
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Best Gazebo Out There

I can’t say enough good things about this gazebo. First of all the instructions were provided in an app that was super interactive. You could pinch and zoom and rotate each detailed step. I absolutely loved the instructions. The materials were great quality, the holes all matched up, this thing was a dream to assemble. The only thing that would have made things any easier is if the hardware for each step were combined into bags that included the parts needed for each step, instead of having all the screws together and all the washers together, etc.

Review from BILT
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Nov 29, 2023
Reviewer name: hgreen
5 out of 5 stars
5 out of 5 stars review

Very well built

[This review was collected as part of a promotion.] If you take your time with the instructions and app, the assembly goes smooth but slow. The assembly will take a few people to help. After a summer of usage I can say it was a great addition. For the winter it will become shelter storage.

Review from backyarddiscovery.com
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Sep 9, 2024
Reviewer name: Texastoast4
4 out of 5 stars
4 out of 5 stars review

well-designed, strong all cedar construction!

Bought 3 weeks ago to add permanent durable shelter over existing spa. Very easy or order. Good price (eligible for military discount…Thank you!) Shipping was very smooth. They sent tracking number and I followed transit. Arrived one day early and we are at 4300 ft altitude on side of mountain. It ships as Several large boxes on pallet. Two boxes are plywood lined. Everything arrived intact. No damage. We unboxed systematically onto covered deck and organized all pieces according to steps of construction. We made sure we organized hardware very carefully in several bowls. Build tip! Keep the plastic bags for all hardware under each set of bolts and screws. Each screw bag has the item number printed on it that corresponds to the instruction manual. My wife helped move big assembled pieces and helped with heavy lifting but I did all construction by myself. YOU NEED AT LEAST 2 STRONG PEOPLE CAPABLE OF LIFTING AT LEAST 50 LBS OVERHEAD TO BUILD THIS SAFELY. Instruction manual is pretty good. The diagrams get a little bit complicated on several steps and I believe it could be broken down into several smaller additional steps that would help prevent confusion and provide more detail to the builder.The videos online are pretty good, but even they don’t show some of the detail necessary. I would recommend a color build manual with photos of critical steps to backyard discovery. Some of the orientation of some parts are hard to identify from the diagrams and videos. I got at least three pieces backward and had to disassemble and reassemble correctly despite being extremely careful and taking my time. Everything fit very precisely. The cedar post and beams are all pre-drilled high-quality so if there’s no hole at a location, or a bolt doesn’t fit through completely, its wrong. The framing went very smoothly, but it was difficult for my wife and I to move the two large end frames sections into position safely and attach them together square on our pre-prepared footings. Note: I prepared 4 concrete footings according to the PDF file of the instruction manual on Backyard discovery website a week in advance to spec. If you already have a level concrete slab that’s even easier. The post and cornice framing portion went very smoothly with hardly any problems. It took me approximately six hours to complete by myself. The second stage for the roofing was quite difficult. It took an additional six hours by itself. The roof framing is very flimsy in my opinion and had to be force fit working overhead. I squared the framing and squared the roofing before I placed roof and it still didn’t quite fit right. It was too flexible and bendable and would get off Square when you are trying to push it up over the framing. It was very challenging to get right. I found this part to be most difficult and I have significant experience in construction. Build note: The blue protective film on the steel corrugated sheets and roofing is terrible. It is tightly adherent to the pieces and extremely difficult to remove. We tried to use hair dryers, nope. We left the pieces out in the sun, nope. Last we tried to use some lubricating solvents nope. it took us over two hours alone to remove the film one inch st a time. Backyard discovery needs to find a different solution for this. It’s unnecessarily difficult. (This is the only reason that I give this product four stars instead of five stars!!) Note: i’m not sure why there is no flashing between the corrugated steel roofing sheets and the end cornice framing? If built exactly according to the manual, it results in 1/4 inch gap that would result in roof leak inside the frame at both ends? I was able to take some steel sheeting and cut it to create additional flashing to cover this gap. I did this entirely by hand on site. (This is another issue that backyard discovery should address with this particular model) If you have good weather and a level site with prepared footings or slab I would recommend at least two full days. 2-very strong or 3 less strong people. Otherwise, it could take much more time… Overall, it’s very beautiful and extremely strong once completed. I weigh almost 200 pounds and I hung from the frames at both ends to ensure that they were completely seated and stable before finishing the roof. I would recommend this product to anyone with professional tools and some building experience, but I would probably recommend professional help if you don’t have any construction or finish carpentry experience. One thing that was extremely nice, was all the additional hardware that came with it including all the necessary drill bits and a small torx wrench for some hard to reach corners where a battery operated drill would not fit. I set up two professional battery operated drills with 4 rotating batteries to make the process go much quicker so that I didn’t have to change bits and wait to charge batteries. I burned through at least two batteries on each drill with all the bolts and screws. Especially the roofing. Great product. Very well made. Good luck!

Review from backyarddiscovery.com
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Mar 28, 2023
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Awesome addition

I paid extra to have it assembled and it was a good thing. It took about 5 hours for 3 experienced men to do. I couldn’t have done it in a week. The only reason I didn’t rate this for five is because the anchor bolts that go into the concrete were not adequate. I had to buy my own at a hardware store to make it anchored properly.

Review from backyarddiscovery.com
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Jun 2, 2022
Reviewer name: Nical26
5 out of 5 stars
5 out of 5 stars review

Excellent Quality

Could not be happier with our Gazebo choice. My husband and I put it together ourselves in just over 6hrs. Quality construction with decent instructions. We receive compliments each time visitors see it, several are now looking to purchase the same product!

Review from backyarddiscovery.com
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Mar 29, 2023
Reviewer name: Ladybug74
5 out of 5 stars
5 out of 5 stars review

Love my Pergola!

I bought it about a year ago, so I was just decorating. I love being able to sit outside at all times of the year and enjoy my pergola. The team was professional and efficient putting it together. Really like that it’s covered and has the outlet for us to plug in! Love it!

Review from backyarddiscovery.com
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Apr 19, 2023
Reviewer name: Mike
3 out of 5 stars
3 out of 5 stars review

Blue plastic film on roof

We love the gazebo and had it installed by Sam’s. We didn’t know it at the time but the roofing metal had a blue film to protect it from getting scratched during shipment. The installer either didn’t know or just didn’t bother to take it off. Now it is coming off on its own and it looks terrible. I would give this product a 5 if it wasn’t for this issue with the plastic film. It is to get it the removed now.

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reply from BYDSales

Give Backyard Discovery Customer Advocate Team a call as they can assist you with that. 800-856-4445 8a-6pCT seven days a week.