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Customer reviews for Member's Mark Kids' Explorer Sofa, Assorted Colors for
Member's Mark Kids' Explorer Sofa, Assorted Colors
4.6 out of 5 stars
stars2,566 ratings1,105 reviews
  1. 5 stars82% (2,104)
  2. 4 stars6% (157)
  3. 3 stars3% (86)
  4. 2 stars3% (72)
  5. 1 star6% (147)

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Showing 381-390 of 1,105 reviews
Dec 10, 2025
Olivia
2 out of 5 stars review

Shipping delay

I ordered this item on 12/1 and still haven't received it as of today (12/10). When checking the shipping status, I noticed there was about a one-week gap between the order date and the shipping date. If you're planning to order this as a gift, you may want to take the shipping time into consideration.

Helpful?7EBJOBR5MA4L13606953160
Sep 5, 2023
Kathy
1 out of 5 stars review

Verified Purchase

Fine

I ordered Emerald Green and got Teal. Called and they GUARANTEED they would send me the right color. Well guess what Teal again. There is a big difference between Teal and Emerald green and the best thing is they don’t even offer teal this year. Must be last years color. Sent them both back!!!!

Helpful?7EBJOBR5MA4L13606953160
reply from Member's Mark

We're sorry to learn about your experience with the sofa, Kathy. We hope your returns were hassle-free.

Nov 21, 2025
Bethany
5 out of 5 stars review

It is firm yet soft. the covers are very easy to remove, and wash. also very easy to put that together. the zipper isn't the biggest/ strongest, but with patience and care, it should last. they loved the one so very much and played with it So much that I went ahead and bought another one. they can create just about any fort imaginable. they use them in couch form to watch movies and read. mostly, though, these are used for open ended, imaginative play. I have five children, ages 3 years up to 11 years. they all use them... Though the oldest mainly uses it for lounging.

Helpful?7EBJOBR5MA4L13606953160
Jun 4, 2022
Poor Zipper
3 out of 5 stars review

Okay

We really love this. It's comfortable and the kids enjoy playing with it. But the zippers are terrible. They split and you cannot get them to zip correctly when you remove the cover to wash. So after attempting over and over again to get the cover on again I'm writing this review so others can be aware of this flaw.

Helpful?7EBJOBR5MA4L13606953160
Sep 15, 2024
Aaron
5 out of 5 stars review

Verified Purchase

Awesome for little one!

Awesome! So glad I found this at Sam’s. Looking for sofas like this on the internet and never knowing the quality was not enjoyable but we trust Member’s Mark and this sofa doesn’t disappoint. Our toddler loves it and it’s very easily washable to keep clean for her even with animals in the house. Many forts in the future. Perfect for what we need!

Helpful?7EBJOBR5MA4L13606953160
Mar 16, 2022
Momof3
5 out of 5 stars review

Zipper issue

I've noticed a lot of people complaining about the zipper, I've had mine for 4 months and have never had a problem. Pro tip don't yank when you're taking of the covers go around it slowly. Zip the covers up before you wash and air dry. If you need a replacement cover and are out of warranty check your FB market place or offer up. The covers for the Nugget couch also fit this perfectly. This is my second review in these to try and help other people out, the foam on these are excellent. When my mom comes over she would rather sleep on a nugget than on the guest bed. My father in law who is 6' foot tall and almost 300 lbs puts two together and sleeps there very comfortable. Kids make forts, slides and obstacle courses.

Helpful?7EBJOBR5MA4L13606953160
Dec 8, 2023
Tina
1 out of 5 stars review

Buy somewhere else

Ordered when it was on sale and they never sent it to be shipped. Talked to them on the phone and they blamed the delivery service. They just made excuses instead of fixing the issue. They refunded me and said they would cover the difference in cost but conveniently the color I had originally ordered sold out an hour later. So I bought a couch from another company.

Helpful?7EBJOBR5MA4L13606953160
Dec 2, 2025
Kerry
5 out of 5 stars review

Worth the Money!

I am extremely pleased with this product. My 1 and 2 year old grandchildren play on it every day. I also purchased the Explorer Play Gym. I now have lots of sizes of cushions to build a fort, teepee, slide, couch, etce. I purchased the denim, and I'm very pleased with the texture and softness of the fabric. The handles are very useful when moving pieces from room to room. I highly recommend.

Helpful?7EBJOBR5MA4L13606953160
Jul 15, 2021
Jess
2 out of 5 stars review

Disappointed

At first my kids loved this! We have only had it 6 days and they’ve played with it everyday. However, this morning the zippers busted open exposing the foam. Not in a place that can be zipped back up. Disappointed since we’ve only had it a short period of time. And these are designed to be played with.

Helpful?7EBJOBR5MA4L13606953160
reply from Member's Mark Support

Hi Jess, we are sorry this happened. Thanks for sharing your feedback. Please reach out at https://www.samsclub.com/membersmarkhelp

Jul 11, 2022
Zach
1 out of 5 stars review

Zipper is cheap, makes product worthless.

Save your money and buy a different brand. Was fun until we needed to remove the cover to clean a spill. First time using the zipper and now it doesn't close, there's gaps after zipping over a sections of the cushion. Complete waste of money, cushions are useless because the cover won't stay on.

Helpful?7EBJOBR5MA4L13606953160
reply from Member's Mark

We apologize for the issue with the zipper, Zach. Please reach out to Member Support at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays and we'll do our best to make this right for you.