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Customer reviews for Member's Mark Kids' Explorer Sofa for
Member's Mark Kids' Explorer Sofa
4.6 out of 5 stars
stars
2,569 ratings1,108 reviews
  1. 5 stars82% (2,106)
  2. 4 stars6% (157)
  3. 3 stars3% (87)
  4. 2 stars3% (72)
  5. 1 star6% (147)

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Showing 1,061-1,070 of 1,108 reviews
Feb 20, 2022
mamaof4
1 out of 5 stars review

broken

My kids love them, but the zippers have broken on all the covers. We’ve only had them about a year. Very disappointing!!

Helpful?7EBJOBR5MA4L13606953160
Mar 27, 2024
anbonner
5 out of 5 stars review

Love this Kid Friendly Sofa

The sofa was delivered early March and my son happily put it to use by Spring Break! I’m very happy with the color, quality, and functionality.

Helpful?7EBJOBR5MA4L13606953160
Aug 10, 2021
Anna
1 out of 5 stars review

Zipper Broke

Product was great until after I washed it. Cleaned nicely but the zipper broke when I was putting it back on the cushions.

Helpful?7EBJOBR5MA4L13606953160
reply from Member's Mark Support

Hi Anna, this is not the experience we want for our members. We are sorry as this seems have been an isolated issue. Rest assured we are working with our supplier. For support, please reach out at https://www.samsclub.com/membersmarkhelp

Jul 18, 2021
CaitlynB
5 out of 5 stars review

Pleasantly surprised!

This is great quality and my kids are having a blast. Quick shipping. Did not take long for it come to correct shape. Double brushed fabric cover.

Helpful?7EBJOBR5MA4L13606953160
Dec 25, 2024
Emma
2 out of 5 stars review

Not great

My couch has damaged pieces, one of the wedges has a chunk missing out of a corner. I’m sad, they used to be much better quality

Helpful?7EBJOBR5MA4L13606953160
Dec 28, 2022
Jaquan
1 out of 5 stars review

horrible zippers

The sofa didn’t fully expand, we have deformed triangles, one side is completely flat and the zippers are a nightmare.

Helpful?7EBJOBR5MA4L13606953160
reply from Member's Mark

We are sorry for this experience, Jaquan. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be returned anytime. Please contact Member Support at (888) 301-0332 if you need assistance.

Jun 28, 2023
Grandma Tina
5 out of 5 stars review

Great for Imagination

My grandkids love it. They make forts out of it in the living room, with their blankets. I haven's had to wash it yet, but hope it will hold up.

Helpful?7EBJOBR5MA4L13606953160
Feb 1, 2022
Jkim
3 out of 5 stars review

Large dents won’t go away

After several days there are still a couple huge dents in the cushions that won’t expand. I mean like an adult sat on it and created a groove.

Helpful?7EBJOBR5MA4L13606953160
Aug 5, 2021
Andy
5 out of 5 stars review

kid soda

This product is wonderful. My son is two and loves climbing. He climbs builds a fort and sits on it to watch tv. We absolutely would recommend this.

Helpful?7EBJOBR5MA4L13606953160
Aug 21, 2022
Luckiesu1
1 out of 5 stars review

zipper broke

First time I took off the cover to wash it and the zipper broke! My kids loved the couch until the zipper broke and now we can’t use it!

Helpful?7EBJOBR5MA4L13606953160