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Customer reviews for Member's Mark Kids' Explorer Sofa, Assorted Colors for
Member's Mark Kids' Explorer Sofa, Assorted Colors
4.6 out of 5 stars
stars2,565 ratings1,104 reviews
  1. 5 stars82% (2,103)
  2. 4 stars6% (157)
  3. 3 stars3% (86)
  4. 2 stars3% (72)
  5. 1 star6% (147)

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Showing 1,011-1,020 of 1,104 reviews
May 21, 2024
cp
1 out of 5 stars review

Low quality zippers-unusable

Within a week (and maybe 2 uses) the zippers on this couch seperated making it essentially unusable. At this pricepoint, we expected much better quality. Pass on this one and keep looking!

Helpful?7EBJOBR5MA4L13606953160
reply from Member's Mark Team

We are sorry that you're experiencing these issues with your covers. We'd like to assist you further, please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you, cp.

Feb 28, 2023
disappointed
3 out of 5 stars review

decent, bad zipper

Our zipper on both of the big pieces broke within a year. Broken so badly that there is no fixing them. Very frustrating. The couch itself is fun and great but hard to use without the covers. And the cover replacements seem too expensive

Helpful?7EBJOBR5MA4L13606953160
Jan 6, 2023
KearnalKorn
3 out of 5 stars review

Overall great! Minus the zippers.

Overall great kids' sofa. Our 1.5 year old loves climbing on it and making different structures/forts. The zipper broke within 4 months of getting it which is a huge bummer.

Helpful?7EBJOBR5MA4L13606953160
Mar 24, 2023
Anthony
2 out of 5 stars review

bad zippers

Our kids love playing with this couch and I would love to buy another but the zipper quality is terrible and it constantly splitting open! So frustrating and just when you think it’s fixed it happens again!

Helpful?7EBJOBR5MA4L13606953160
Dec 31, 2022
tkhood
2 out of 5 stars review

ok but not great

The rectangle pieces expanded like they should, but the triangles are lop sided because they didn’t expand fully. Had I known they wouldn’t fully expand I would have paid more for a better version.

Helpful?7EBJOBR5MA4L13606953160
reply from Member's Mark

We are sorry to hear of your issue with your explorer sofa, TKHOOD. We'd like to assist you with this, please reach out to Member Support at (888) 301-0332.

May 4, 2022
Andrea
3 out of 5 stars review

Cheap zipper

We got two kids sofa explorers, one of them broke the next day after opening the box and let it sit for a whole day...I tried contacting customer service and not luck and idk if the nugget cover would fit if I buy covers from them.....

Helpful?7EBJOBR5MA4L13606953160
Aug 3, 2021
Amber
5 out of 5 stars review

Awesome!

I was on the fence about getting this for my 1 1/2 year old but decided to pull the trigger and I’m so glad I did! Great quality and my kid is obsessed. Such a good alternative to other kids couches out there.

Helpful?7EBJOBR5MA4L13606953160
Dec 25, 2021
Steph
4 out of 5 stars review

love it

Only complaint is the color pictured on site is off from actual color. I ordered the emerald and it’s more of a green denim shade. The actual product is incredible and I will be buying another!

Helpful?7EBJOBR5MA4L13606953160
Aug 7, 2021
Tali
5 out of 5 stars review

Fun!

We just got this in and my kids have not stopped playing with it. With a little imagination this explorer couch is limitless lol It’s comfortable too! If you can snatch one up don’t hesitate.

Helpful?7EBJOBR5MA4L13606953160
Mar 4, 2023
DeformedSofa
2 out of 5 stars review

Defective

One of our triangle pieces never fluffed up, it is deformed. Customer service was not helpful they wanted the full explorer sofa returned to them for a replacement.

Helpful?7EBJOBR5MA4L13606953160
reply from Member's Mark

We are sorry for your experience with the explorer sofa. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.