Customer reviews for Samsung Galaxy Buds2 Pro

Customer reviews for Samsung Galaxy Buds2 Pro for

Samsung Galaxy Buds2 Pro

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4.6 out of 5 stars

stars7,093 ratings7,082 reviews

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Showing 81-90 of 7,082 reviews

Jul 27, 2024

Barry T

5 out of 5 stars review

Verified Purchase

2 is better than 1

Great update if you enjoyed the 1st version. I have been using this version for more than 2 months now and I do notice the improvements over the 1st version. These do fit better in the ear and there is a significant improvement in sound suppression.

Review from Samsung US

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May 23, 2024

MPR07024

1 out of 5 stars review

Verified Purchase

They don't stay in your ears

They don't stay in your ears. I've watched actual videos about putting them in your ears and no matter what I do, they don't stay in. I like my old pair much better.

Review from Samsung US

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reply from Social Commerce

Hey there MRP07024, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how valuable the fit of your earbuds is to your usage and enjoyment. In addition to the videos, if you have already used the additional ear tips in a larger and smaller size, you can perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you continue to have this experience or have any additional questions. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Apr 29, 2024

Kelly

2 out of 5 stars review

Verified Purchase

Disappointed

I hear a static sound while using these. Almost like electrical wires shorting out. It's not a battery issue. Not a phone issue. Only happens when the earbuds are in use

Review from Samsung US

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reply from Social Commerce

Hello Kelly, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how disruptive it can be to have the experience with static you mention. We have provided a link to an article to help you troubleshoot this matter at your convenience. We have also provided a link to the Samsung Support Team if this article does not help you resolve this matter. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

May 30, 2024

Ahmad

5 out of 5 stars review

Verified Purchase

Galaxy Buds2 Pro

Overall, the Galaxy Buds2 Pro offer an outstanding blend of sound quality, comfort, and features. They are a worthy investment for anyone looking for top-tier wireless earbuds.

Review from Samsung US

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Jun 9, 2024

Heather D

5 out of 5 stars review

Verified Purchase

Love them!

I absolutely love these earbuds! They fit like a glove in my ear. They do not slide out like the other brands I've tried. The sound is really great as well! Pairing them to my phone was simple and easy. The battery seems to be pretty good too.

Review from Samsung US

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Jun 26, 2024

Denise

5 out of 5 stars review

Verified Purchase

Galaxy Buds2 Pro

I love the noises cancelling in these headphones, I wish they were a bit more comfortable, but I still love them. if you lose one, you can find it. That is my favorite part. Bought my husband a pair also.

Review from Samsung US

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Jun 7, 2024

Flashywarrior

2 out of 5 stars review

Verified Purchase

Needs some improvement

They dues super fast, even after I adjust the setting multiple different times. They dont always turn down the volume when i talk. but otherwise a good earbuds.

Review from Samsung US

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reply from Social Commerce

Hey FlashyWarrior, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be happy to help you troubleshoot any aspect of your device that is not meeting your expectations. We have provided a link to an article to help you with the battery of your device. We have also shared a link to the full device manual to help you with the different settings and features. Lastly, we have shared a link to the Samsung Support Team if you believe there is a different factor causing these difficulties with your device and would like further assistance. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

May 7, 2024

JimmyG

4 out of 5 stars review

Verified Purchase

Almost perfect

I really love them. Noise canceling is great, but the left bud doesnt fit quite right. Almost lost it off a ferry on day one. I'm going to hang on to them but I wish they felt a little more secure.

Review from Samsung US

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Apr 29, 2024

Robert

4 out of 5 stars review

Verified Purchase

Almost perfect

Sound quality, Length of charge, and versatility of use is spectacular... Small item Though.... If you're winter beanie hat is wet when working out Outside, The hat will activate the controls on the buds themselves and shut them off lol

Review from Samsung US

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May 23, 2024

Ryan

5 out of 5 stars review

Verified Purchase

Galaxy Buds2 Pro

I like theae earbuds. They are very loud so i am pleased. I use earbuds at the gym daily and have had multiple other earbuds and these are my favorite that i have had.

Review from Samsung US

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