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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
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4.6 out of 5 stars
stars
7,082 ratings7,071 reviews
  1. 5 stars72% (5,123)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (130)

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Showing 91-100 of 7,071 reviews
Oct 29, 2024
Joseph
4 out of 5 stars review

Verified Purchase

Amazing sound quality

The sound quality is amazing. Battery life is very long as well. Only con is that it's a bit wierd shaped and it's hard to get out the ear sometimes, but at least I know they'll never fall off while running

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

Hi there Joseph, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are ecstatic to hear you love the daily experience you have with your Galaxy Buds2 Pro. We hope you'll reach out to us again if you have any questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

May 30, 2024
Yusuf
5 out of 5 stars review

Verified Purchase

Surprisingly Amaziiiiiiiiiing

Amazing sound!!! a lot better than the AirPods pro. the only issue is that you will need to set the buds up on an Android device before using (IOS users). but if you own an android, Enjoy the beauty of these buds.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
May 22, 2024
Oscar
1 out of 5 stars review

Verified Purchase

My Ear Buds

Difficult to put inside your ear and at the end of the day it hurts. My wife gave them away and keeps using the old and cheaper ones. Sorry, I cannot recommend these ear buds.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

Hi there Oscar, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important the fit and comfort of your earbuds is to you usage and enjoyment. We have an article available, linked below, to help you with the optimal placement of your earbuds for a comfortable fit. You can also perform a fit test while wearing your earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

May 6, 2024
Anonymous
1 out of 5 stars review

Verified Purchase

Good technology poor confort

The technology is very good, but the design and comfort are not. Also, it does not cause confidence during use, since there is no safety system to prevent the device from falling during use.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

Hello Favizia, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would be happy to help you with the security and comfort of your fit to help you listen with confidence in your device. We have provided a link to an article to help with the ideal placement of the device in your ear. You can also perform a fit test while wearing the earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Jun 13, 2024
Masuma
5 out of 5 stars review

Verified Purchase

Great product

I tried many buds but never enjoy any of them. But these Galaxy buds are just great. These are easy to fit in the ears. No fear of falling of. Love them!!!

Review from Samsung US
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May 30, 2024
Quality Queen
5 out of 5 stars review

Verified Purchase

Best Earbuds I've Owned

The best earbuds I have ever owned. Very clear audio, easily connects and disconnects to multiple devices. Very pleased with this purchase and the battery lasts, while the case charges few very fast.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
May 23, 2024
MPR07024
1 out of 5 stars review

Verified Purchase

They don't stay in your ears

They don't stay in your ears. I've watched actual videos about putting them in your ears and no matter what I do, they don't stay in. I like my old pair much better.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

Hey there MRP07024, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how valuable the fit of your earbuds is to your usage and enjoyment. In addition to the videos, if you have already used the additional ear tips in a larger and smaller size, you can perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you continue to have this experience or have any additional questions. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Oct 18, 2024
mike s
1 out of 5 stars review

Verified Purchase

bad design they hurt my ears

they hurt my ears. i wish they had ear wing tip like buds fe, features of buds pro 2 and design of buds fe. thats what samsung should make...for buds4pro

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

Hey there Mike S, thank youf or your feedback on your Samsung Galaxy Buds2 Pro. We understand how frustrating it is to have your usage interrupted trying to find just the right fit. We would love to help you with this matter, and have provided a link to an article to help you with the placement. We also recommend a fit test be performed while you are wearing your earbuds and connected in the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team. You can reach them directly through chat to get assistance in troubleshooting and aligning your device to your usage needs. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Dec 27, 2024
Jason
5 out of 5 stars review

Verified Purchase

Great Headphones

Fits great in my ears easy to pair with my Samsung phone and tablet. Sometimes makes a light high pitched noise when wirelessly charging on some chargers for some reason

Review from Samsung US
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May 30, 2024
Perucho
4 out of 5 stars review

Verified Purchase

Great sound and mic. Not so good battery life

I like the sound of the new buds2, the mic is better from other people I talk to they can hear me better than my old buds and better than a jbl that I have a well. Cons, battery life seems to be short.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673