Hi there WhysKellieWise, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We know the ideal comfortable fit of your earbuds is vital to your continued usage and enjoyment. We have provided a link to an article to help you with the placement for a comfortable fit, and recommend doing a fit test in the Samsung Wearables App as a follow up. We have also provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages